Arvostelut (1 867)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
Muokattu 29. syyskuu 2021

The support staff is ready and willing to help with all your concerns. And I have seen this application in action on a couple of other shopify stores out there and it’s looks professional and good. They also offer flexibility in terms of plans and pricing. The only issue for me was that the application appeared to have a glitch but it turns out I just needed to clear the browser. Support explained it to me, thanks.

Rejuva Fresh
Yhdysvallat
5 päivää sovelluksen käyttöä
TIDIO LLC vastasi 27. syyskuu 2021

Hi there! Thank you for your honest review! I'm really sad to see that you are not fully satisfied with our app. Sometimes the old settings appear because your browser saves the old settings to make your website load faster (browser cache). I'm sure your customers saw the updated version. I'm also sure that we can work out all the little setup hiccups together to make the widget more quiet and subtle. We'll reach out to you via email.
Adam - Tidio

11. elokuu 2017

I have not really had a chance to try this out yet, but the support staff has been Fantastic! I think this will be a huge plus on my site once I get everything set up and rolling.

Smoldering Creations Woodburned Art
Yhdysvallat
5 päivää sovelluksen käyttöä
28. syyskuu 2021

GREAT APP, GREAT SUPPORTER, BEST CHOICE ABOUT LIVE CHAT & CHATBOTS
This app is simple, beautiful and accurate.
The fee is also cheap.
I recommend this to you.

LabelVmoon Global
Etelä-Korea
5 päivää sovelluksen käyttöä
TIDIO LLC vastasi 3. lokakuu 2021

Thank you so much for the kind review! We are really glad that you find Tidio so useful and worth its price :)

7. syyskuu 2016

Great great products, really did help with boosting businesss. Tons of thanks.

Hoverboardox
Kiina
5 päivää sovelluksen käyttöä
19. joulukuu 2022

Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5

Mephra
Ranska
5 päivää sovelluksen käyttöä
TIDIO LLC vastasi 10. tammikuu 2023

Hi there! Thank you so much for the lovely review :) Let us know in case you have any questions or ideas. Chris

18. huhtikuu 2016

So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!

American Tall
Yhdysvallat
5 päivää sovelluksen käyttöä
7. marraskuu 2016

Great app...had it installed on my site for less than a week and I ended up getting a $700 sale directly because of a chat I had with a potential customer using Tidio. The iPhone app works amazing too and is great for busy business owners who want to provide excellent customer service, but can't be at a desktop computer all day. The support (they use Tidio Live Chat) is instant and great for helping you with any difficulties you encounter along the way. Check out our installation at https://www.freerideboardshop.com

Freeride Boardshop Inc
Kanada
5 päivää sovelluksen käyttöä
21. heinäkuu 2020

Incredibly easy to set up and use. Works perfecly, Also great customer service. Love it! Keep up the good work guys!

NAXO
Ranska
5 päivää sovelluksen käyttöä
TIDIO LLC vastasi 22. heinäkuu 2020

Thank you so much for the review :)

12. marraskuu 2023

ayuda buena

rmdecoregalos
Portugali
19 minuuttia sovelluksen käyttöä
Muokattu 4. marraskuu 2016

I wish I could give this app a good review. But, frankly, I can't figure how it got so many good reviews here.

I tried it for a week. It's *almost* a good app, but far too unstable, written by a startup that clearly is going through growing pains.

I switched to tawk.to and am very happy. It's free. And it works reliably. Also tawk.to has great tech support, and, IMO, a better UI. Their back-end is instantaneous, so changes made appear on your site immediately, unlike Tidio. All in all, tawk.to just feels like a more mature company and product.

On the plus side for Tidio: Tidio gave quick and good tech support. I actually contacted a few stores using Tidio as listed in these reviews and the ones I spoke with liked it. The president of Tidio reached out to me after I first posted this review, so they're aware of the issues I experienced. He assured me they're rapidly fixing them. And he refunded the $12 I'd paid for the next month's pro level. (See? I liked their app, but couldn't continue to be an unwitting beta tester for them...)

My suggestion: wait until December 2016 and then check them out to see how much progress they made with their app and whether it works for your needs.

Sorry, Tidio. I really wanted to like you.

Fieldtestedsystems
Yhdysvallat
4 päivää sovelluksen käyttöä