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There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.
Thank you for reaching out and sharing your concerns. We appreciate your feedback and we want to assure you that we are actively looking into your case and will be contacting you directly to discuss potential solutions. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.
It is a very nice app. I would prefer to not have to switch back and forth on projects to answer chats, but otherwise it is great.
Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot
So Far so Good. I used the chat to get an installation issue resolved quickly. I'll know for sure after I implement it.
Hi there! Thank you so much for your initial review and we're glad to read that your installation issue has been quickly resolved! We hope that you enjoy Tidio and you'll continue using it. :) Our Customer Support Team will also always be there to help you if you'll need any assistance!
useless app i wasted my money for it
Great app - its simple and easy to install and it just works :). I look forward to chatting with my customers online using this app. Thank you.
Great app. just started using it and it was very easy to set up, including chat bots. Support were very quick to get back to me when I needed help.
Thank you for the 5 stars! :) We are glad you enjoy Tidio!
Did my research and I have to say, this is by far the best option out there. The pre-chat email capture and the ability to make custom chatbots (I love automation), make this an instant favourite app for me. Thank you Tidio!
Thank you for the kind words, I will be happy to forward your words of encouragement to our Chatbots team :)
Super helpful, quick resolution, available when needed and an all round great experience. Support can often be overlooked when an app provides a great function but when you have a top class app with great features as well as a great support team, it truly is the best combination!
Hi and thank you for your feedback! We always do our best to help thank you for recognizing that! Should you need anything else just let us know!
This app is amazing! The modern live chat box looks unreal on my website! My customers are more likely to give feedback or reach out with the chat rather than the typical contact us now page!