Tidio Live Chat & AI Chatbots , 1.851 recensioni
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Amazing, Fast and accurate
Tidio so far has worked well. Easy to setup initially, though the configuration takes time.
Customer support has been quick and help.
One thing that could be improved is the translation between languages. It would be best to have them side by side so you can compare and ensure that they state the same.
Thank you very much for the review! We will make sure to pass the feedback to our Product Team to offer as seamless solution as possible.
10/10, working well, so much options, best choice for Live chat.
Thank you for the review! We greatly appreciate your five-star rating :)
Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.
Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.
The app is pretty darn awesome but the customer support to help non techy people like me is second to none. Thanks so much team Tidio!
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Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.
Hi there.
We sincerely appreciate your feedback. We're sorry that you had a negative experience with us. Our Team member has already contacted you through the email, we will do our best to help you with the case. Thank you for your cooperation.
most valuable tool we use at the company! Tidio has saved us significant time in customer communications
Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!