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Very quick implementation, and a chat if you need help as well. Quick and responsive, a great addition to my website.
Great to hear you enjoyed the quick implementation! Should you need some assistance just let us know!
it is really a good app! It has so much potential that can help cover so many apps in one in terms of contacting customers and upselling!
Great customer support too!
We are happy to be a part of your business. Thank you for the 5stars :)
Tidio Live Chat is the one… don't look further!! I tried many and this one is the BEST!! Also - The Support is OUTSTANDING!! - 100% Recommended.
Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.
Thank you for your great feedback and for recommending us to your colleagues! Hope they will enjoy using Tidio as you do!
Grat app, easy to manage and very good made. Thanks
Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.
Thank YOU for giving us a chance, we're excited to help you grow your business! The 7-day free trial of the unlimited version of the app is added to every single new account automatically, and we absolutely agree everyone should give it a go!
We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.
Great Great app.. To expensive plans for startups...Make sure you check my website if you read my review :)) Thanks!
It's Very fantastic experience using the Tidio app. Recommend to all to use is user friendly chat bot & email marketing also very awesome. Thanks for the Team ,Tidio.
By ,
ManiVarma
www.mysilkyskin.in
India
Thank you for the fantastic review! :)
The plug in works really well, although it seems to have slowed down the loading speed for my whole site. It has not been installed for long though so I will continue with it and test this.
I like that you can customise the colours of the chat but even if you pay for the $15 a month plan you still can't remove the "Powered by Tidio" message?! I was told by their support team that you have to pay a minimum of $55 per month in order to have it removed. That is quite ridiculous.
Other than that, the app works really well, it is easy to use and install, the messages come through to your phone.
If I can find a similar option that lets you remove the branding though I will be switching.
Hi there, thank you so much for your thorough review - I’m 100% sure that our chat doesn’t affect the page loading speed on Shopify. Our widget is loaded asynchronously -- so it loads alongside your website without affecting it. As for the branding - I’m really sorry, but we can’t change its pricing model. This option really helps us grow, and is reserved for the select group of clients who decide to take this step. Thanks for your understanding and your feedback. :) Olek - Tidio