Tidio Live Chat & AI Chatbots , 1.853 recensioni
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In base alla valutazione
Arek really helped a lot. Quick response, very professional and has a very good attitude.
It's a platform that boost your sales and make you connect to your customers easily
I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!
Excellent, works well and performs amazingly for customer service
Very confusing app. I linked it to my shopify store the first time, but the appearance was not what I had set and saved. I cleared cache and cookies, but the issue was still there. I had to completely delete it from the store and delete tidio account.
I created a new one, tried linking it to my store and it doesn't link! I have tidio app installed in my store and it is turned on, but in the app itself it says it is not linked.
Aside from that, chatting is available in the free version. Every time I open the app or click anything it shows me that huge pop up asking to upgrade. It is annoying.
Thank you for your review!
I am really sorry that you had so much trouble since the beginning!
The issues that you described can be easily fixed - therefore I have followed up with an email to help you fix them. Let's try together!
Adam from Tidio
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
Excellent App. its free for small businesses, UI and Ux is magestic.
Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!
I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!
Very happy with Tidio, still to explore it to it's fullest. So far so good.