Tidio Live Chat & AI Chatbots , 1.703 recensioni
In base alla valutazione
I installed this app a few days ago after removing another chat app I was using untill now and I must say it totally changed my work experience.
The customer support is top notch, they respond quickly and find a solution for each problem I had.
Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up!
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!
Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris
Tidio has been a beneficial addition to our store, offering a user-friendly interface, multilingual features, and good customer support. We found its easy integration with our website appealing, and its ability to distribute coupon codes beneficial to our conversion rate.
Although Tidio's customization options are extensive and customer service is responsive, the monthly conversation limit feels constricting. We were also disappointed that some necessary chatbot features require an additional cost. Nonetheless, Tidio is a viable choice for online stores, with room for enhancement.
From the moment I integrated Tidio into my Shopify store, I was impressed by its seamless functionality and user-friendly interface. But what truly sets Tidio apart is its stellar customer support, spearheaded by the exceptional Anna. Her level of expertise and unwavering dedication to assist customers is unmatched.
Anna's preparation is second to none. Each time I had a query, she responded promptly and provided in-depth solutions that catered to my specific needs. Her impressive knowledge of the platform left me feeling reassured and confident in using Tidio to its full potential.
What's even more remarkable is Anna's availability. No matter the time of day, she was always there to lend a helping hand, ensuring that my chatbot experience remained smooth and hassle-free.
Tidio and Anna have truly redefined the standard of customer service in the e-commerce realm. Their commitment to excellence is evident, and I cannot recommend this dynamic duo enough. If you're seeking a powerful chatbot with top-notch assistance, Tidio is the ultimate solution. Prepare to be amazed by Anna's exceptional support and witness your customer interactions soar to unprecedented heights!
A very well-refined Chatbot and Live Chat solution. I was easily able to set up a very customized flow for our start-up, creating an autonomous self-serve solution within a few hours. Looking forward to even more capabilities as the App continues to develop.
Hello! Thank you so much for your positive feedback! :) We are happy to read that you're enjoying our chatbots and we'll work hard to keep improving them even further!
i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend
Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris
Dont listen to the last guy, Tidio has a great support team around the clock. A great service and product all round! Their chatbot is one of the most intuitive we have used by far and will continue to use them for future projects. - EagleAVRental.com
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!
there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far
Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris