Tidio Live Chat & AI Chatbots , 1.848 recensioni
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Features I needed said updgrade plan or contact us. I did both and still nothing could not access the features. The order tracking did not work at all. Lyro was giving random information that did not match anything it was given even though it was given 30 manual questions and answers and the links to FAQ and more.
Hi, I'm sorry to hear that things weren't as smooth as we'd wish they were. I will contact you via email to provide a review of the content submitted to Lyro.
Olek - Tidio
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!
They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot
Très bonne application. Je recommande vivement :-)
Thank you so much for taking the time to leave such a wonderful review!
Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand
great app. Easy to use, great function and real time support. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be of benefit.
Thank you so much for taking the time to share your feedback and for your positive remarks about our app!
We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible.
We have reached out via email to learn more about your needs and help you :).
The app is good but the tech support is not so good. I have been having an issue of receiving mutiple duplicate emails in our dashboard for over a month now and the team has not been able to resolve the same.
Sometimes their team takes over a week to respond.
I would like to escalate this issue to their senior team so they can resolve my query as soon as possible.
Hi, I'm really sorry to see your review. I'll investigate and do my best to quickly resolve this.
Olek - Head of Customer Service
Excellent features!
amazing for ticket system
Great Support