Tidio Live Chat & AI Chatbots

So easy to use and great service overall! Love the product and ability to customize the widget and settings.

So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.

So far so good! Hope it continues that way.
Love the fact that you have an app, like messenger, that allows you to interact live with your customers.

So nice, you guys are so patient and your app is so great! Although we were in different place and time zone, the representative replied me in no time, and his advice was so helpful. Keep on good working!

I love the app. The only problem I have with it is that I wanted the free plan for now, my store is still growing, but after the trial period I didn't have the option to choose the free plan. ***Update*** Everything is okay. It defaulted me to the Free plan. Customer Service helped me. Thanks!

Excellent app! 5* because it is extremely comprehensive. We can chat anywhere with the phone app meaning I can go walk the dog and still be there to help our customer. The support I have received so far has been prompt and engaging, cannot fault that.

2 suggestions for developer

1. Where we can see what users are typing on the screen before they submit each message is great, but there should be confirmation to say that each message has actually been submitted. Embarrassing if you think they have submitted their message and you respond to it before they have actually submitted it.
2. Please add the ability to have bots trigger other bots to improve on site automation.

Having a customer feel comfortable and supported in your site is key to maximizing conversions and building confidence.

Through tidio we were able to achieve this goal.

By enabling a very easy to set up and customizable (with automated properties) we were able to address our customers needs with live support - and never miss a message with the email notification system.

It's had a positive impact on our business and we highly recommend it.

Polimob Team

easy to navigate and great customer service (using their chat feature of course :) I appreciate all of their help

Amazing customer service! I hope you'll extend your service to other languages than English. The product is also very good

Fantastic app - it has definitely increased my conversion rate by making me several sales, the first of which paid for the at least 1 year's subscription! Trust is a key cornerstone for commerce, and what better way to increase trust than through easy to use communication.