Recensioni (1.869)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
21 dicembre 2023

The app is good but the tech support is not so good. I have been having an issue of receiving mutiple duplicate emails in our dashboard for over a month now and the team has not been able to resolve the same.
Sometimes their team takes over a week to respond.
I would like to escalate this issue to their senior team so they can resolve my query as soon as possible.

royalchessmall
Stati Uniti
Circa un mese di utilizzo dell’app
TIDIO LLC ha risposto 22 dicembre 2023

Hi, I'm really sorry to see your review. I'll investigate and do my best to quickly resolve this.
Olek - Head of Customer Service

11 gennaio 2024

It's easy to use, has a beautiful structure and cross-platform integrations! I recommend!

Reino Moda
Brasile
3 giorni di utilizzo dell’app
17 febbraio 2024

Es realmente útil, lo tengo conectado también a Facebook e Instagram y funciona bastante bien, me preocupaba un poco que tuviera idioma Inglés como predeterminado ya que mi tienda está completamente en español, pero hasta ahora no he tenido problemas

Valprolli
Cile
Circa 22 ore di utilizzo dell’app
8 novembre 2023

Awesome support and a great tool. You can choose from many bots and functions that make your store better.

Aquatic Accessories
Stati Uniti
Circa 2 mesi di utilizzo dell’app
23 dicembre 2023

this app is the greatest support app i have ever used. thanks Tidio. great app!

World Cleaning Group Inc.
Canada
3 mesi di utilizzo dell’app
19 ottobre 2023

So far so good. Support is great. They get back to you right away.

Bay Bridal and Ball Gowns
Nuova Zelanda
Oltre un anno di utilizzo dell’app
TIDIO LLC ha risposto 24 ottobre 2023

Thank you for the review, it means a lot to us. We always strive to give our best to help our clients and I’m glad that you are satisfied with our support!

13 settembre 2023

I'm still early using Tidio but so far it has been great. They also reset my chatbot quota because I ended up triggering a ton with my own testing.

WunderSwag
Stati Uniti
Circa un anno di utilizzo dell’app
TIDIO LLC ha risposto 14 settembre 2023

We appreciate your feedback and are delighted to know you enjoyed Tidio so far!

15 febbraio 2024

Top App!

STEPZ
Svizzera
2 mesi di utilizzo dell’app
TIDIO LLC ha risposto 16 febbraio 2024

Thank you, we appreciate your review!

28 giugno 2023

Absolutely love this app! I have a small store so for a beginner it's amazing that I can find apps like this that offer a free plan, not to mention it is extremely helpful to boost your sales! Customer support is extremely friendly and helpful as well.

Clockwork Cabinet
Belgio
Circa 2 mesi di utilizzo dell’app
9 agosto 2023

Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.

Gussi
Stati Uniti
9 mesi di utilizzo dell’app
TIDIO LLC ha risposto 11 agosto 2023

Thanks so much for sharing your experience with us. We are glad to hear you like using Tidio and you know you can always count on us to help!