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Great app and great customer support team.
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!
Even though I'm uninstalling this app, I thought of coming here and leaving a positive and constructive review for others. Tidio looks great on the website, it's very customizable and their chat bots are super easy to set up. Conversions were great too, I would highly recommend it for the reasons above. Unfortunately for me, I just realize that Facebook messenger ONLY was better for my website, which isn't offered on Tidio.
Thank you for your thorough and honest review. We really hope to see you again in the future. FYI, you can use our Messenger integration only if you wish. Someone from our support team reached out with additional instructions. All the best from Tidio. Stay safe! :)
Great customer service and answers fast. Great app and has great features, also has great chat box options
Thank you so much for your kind review! We are really glad that you enjoy our features
I like it, it's not perfect but we are getting there.
Android app is now working much better.
Good customer service.
Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.
Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike
Had a problem with the app. Its 12:18am right now. Many other people don't reply at this time they show up their hours available only. Martin actually took time & Help me Understand why the app wasn't showing up on my site and a problem with messenger. Not only that compare to other apps. I love people can send me a message from my site & I'll get an actual text notification alerting me not only that I can contact them from my phone using I guess the tidio app without having to log in. This make it super convenient. Give this app a try you won't regret it. I try others apps and this been the best one for me.
Thank you for amazing review! And cheers from Martin from our team. :)
This is a wonderful App, it is very easy to communicate with your customers through there, app. Once the Customer sends a message to the chat box at the online store it will automatically come to your mail, then you can reply to it that instant. Recommended for everybody
We are glad we can be a good addition to your business! Thank you for the review :)
Customer service seems to be their number one priority, i was doing some maintenance on my store and a little chat window popped up "i noticed you gave our app 2 stars, are you having problems with anything? how can i help?" i gave the app 2 stars because i didn't really think about it, i was in a rush to do other things. but after thinking it over again i think this app is one of the best because they care about their customers, even the ones using the free version of their app like me!
Great App! Greetings from Austria