Tidio Live Chat & AI Chatbots , 1,852件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2017年8月23日

it's been easy to use so far, had one hiccup but it was me not the program. Thanks for your quick responses and help!

Ryder And Paige
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年6月6日

Great help, easy to get along with. Effective and quick. And that's what you need in tech support, so thank you.

DexDecor
カナダ
アプリの使用期間:3ヶ月
TIDIO LLCが返信しました 2022年6月6日

You're most welcome, and thank you so much for choosing Tidio as well as the 5-star review! We're super happy to have you on board!

2017年9月4日

Switched to Tidio and it's a really powerful tool. Mostly for the performance and the fact, that it doesn't push down the site speed, something I was affected by and other chat app. The support is fast and very specialized. Recommend!

Saudepets
ブラジル
アプリの使用期間:3ヶ月
2020年7月14日

Very helpful to handle first time buyers. Adding discounts and handling customer queries. Thank you team Tidio.

Teleplants
インド
アプリの使用期間:3ヶ月
TIDIO LLCが返信しました 2020年7月14日

That's exactly what we strive to do. We are glad you enjoy Tidio :)
Thank you for the 5 stars!

2019年8月30日

First off, their support is spot on. Right there when you need them. Secondly, I've tried a couple of other chat platforms that were way too complicated and time consuming. The bot setup on Tidio is really easy and user friendly. I highly recommend Tidio. Love their app!

Acrylic Diva
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年1月2日

Stop looking for other chat apps, TIDIO Live chat is what you NEED for your webshop. Martin from the Support team helped me instantly with customization and general questions. TIDIO Live Chat has a mobile app too, to answer questions of my customers anywhere on the planet (Android & iOS). Thanks guys, you are AMAZING!

RAMSES-X Official Online Store
ベルギー
アプリの使用期間:3ヶ月
TIDIO LLCが返信しました 2020年1月9日

Thank you so much for your review!

編集日:2023年1月27日

Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.

Elbilgrossisten
ノルウェー
アプリの使用期間:7年以上
TIDIO LLCが返信しました 2023年1月27日

Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at support@tidio.net if you'd like to discuss all the available options. Chris

2018年5月18日

I was having trouble transferring the ownership of the account. Arek from Tido was great! He walked me through everything and stayed with me until it was 100% complete. I am one happy customer!

Savortesting
カナダ
アプリの使用期間:3ヶ月
2016年3月14日

I'm loving the app to far. I have not used it with a customer yet but it is cool to see what the customers are looking at while they are online. that feature alone helps me to see what my potential customers are interested in. I'm still using the free trial and plan to keep this app. It's my new favorite.

Oh So Fancy Holmes Decor
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年12月4日

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

JM Distro
イギリス
アプリの使用期間:3ヶ月