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Great app and easy to install. For me personal it was good to see an app that did some effort tp provide another language. Well done guys! Keep up the good work.
Kindest regards Gino from Swinkl.eu
I thank the work team for their patience and enduring our inquiries until the problem was resolved. thanks a lot
Hi there! ?Thank you so much for the kind review :) It's great to know that our team was able to assist you all the way dow to solving the problem. Chris
Lost connection so frequently, especially when customer needs online support, it is connecting forever. hope Tidio can fix it. Really a bad experience with Tidio.
Hi, I'm really sorry to see your review - I've reached out via email to fully understand what happened and offer some help. Olek - Tidio
Easy to setup and User friendly.
installo l'app e subito dopo mi dicie ops, c'è stato un problema... continuo a ricaricare la pagina e ancora ops, c'è stato un problema. ho mandato e-mail ma nessuna risposta. davvero deluso
We would love to help you with this! Our developers are working on the error not popping anymore. For the time being, please disable the Google Translate plug-in inside your browser, then refresh the page and you will be able to enter your Tidio panel. If you have any questions, please reach out to me at jan@tidio.net where I will be able to assist you further
Tidio Live Chat is great! As a start up company its hard to invest in phone lines and employees for chatting. Tidio gives us an opportunity to speak and help customers with purchases at a lower cost. Thank you
Great look! I would recommend to friends and family.
Easy to setup and use. Works well. No complaints. It has helped sales.
Good chat app that needs a lot of refining done. Some issues I had are below
-admin counts as a seat even if they never respond to customer chats
-email ticketing aren't the most user friendly thing for customers
-It cost a monthly payment to remove branding
-The notifications for the chats is quiet and a single sound making them easy to miss
-Permissions are broken allowing staff to delete tickets without permission
-No ability to export tickets/chats making it hard to migrate away
-No way to enforce security settings on agent account
I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away.
Thank you for leaving us some feedback! I really hope that you will keep enjoying Tidio!