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Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.
Thank you so much for your review!
I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.
I was hesitant to use a chat because we already had WhatsApp. However, in just a few months, Tidio has really made a huge difference in our conversion rate, The chatbots are great and our customers love the idea to talk to an agent. We are very happy to have Tidio. It has been a great investment, and the customer service is great!
Hello!
Thank you so much for your 5-star review! It is nice to hear that we were able to inspire you to start using a Live Chat service :)
We put in extra effort to provide you with features that will assure the success of your business.
Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!
Thank you so much for the perfect score :)
The service team is great. The app has help me help my customers to answer question about my products and make some sells.
Thank you so much for the great feedback! Reach out to us anytime you need help.
It's a very useful app and helps me to contact my customer and understand whats their question. It has a free live chat option. Thank you Tidio
You are always welcome, we are glad to be a part of your business! :)
This may be the best kept secret of all the shopify eco system. Have tried maybe more than 10 chat solutions so far, but none would hold a candle to this in terms of useability, functionality and effectiveness. Would be happy if it could be a little cheaper but this really is great
Thank you so much for your review! Stories like yours motivate us to continue improving our service. :)
We are using Tidio so that we can reply to any queries that customers may have in real time. That's what we wanted, that's what it does! We're finding that this is really popular and encourages sales by meeting any doubts customers might have. It was really easy to set up and is very flexible to configure so that it complements our website design very attractively. The dashboard interface is very intuitive to use. There seems to lots of other useful features to explore so we're minded to do that, as its all been good so far.
Thank you so much for the thoughtful 5star review! :)
i used this app and it was just perfect, it helped a lot with reaching customers and the design was great and responsive, highly recommended, dont miss it
Thank you so much for your opinion and 5 stars! :)
Really simple and effective chat system. We use the free edition for live chat only and it is perfect for our needs. We have previously tested the auto chat bot system to prompt users to sign up for the mailing list and similar and it's really effective, though too expensive for our small budget sadly. Highly recommended anyway.
Thank you so much for your review and the 5 stars! We are glad that you enjoy our free features