レビュー (1,930)

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2023年2月21日

Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.

polono
アメリカ合衆国
アプリの使用期間:1日
TIDIO LLCが返信しました 2023年4月6日

Thank you for your great feedback and for recommending us to your colleagues! Hope they will enjoy using Tidio as you do!

2021年12月21日

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

Trecela
アメリカ合衆国
アプリの使用期間:1日
TIDIO LLCが返信しました 2021年12月21日

Thank you so much for your kind review! We are very proud of our chatbots, so we are happy to hear that you enjoy using them!

2017年4月18日

Nice looks and easy to use. Great one

Livingpedia
インドネシア
アプリの使用期間:約24時間
2018年8月14日

Really loving the chat app & the live view features. Only issues I have noticed was no spell check when we are typing (asked about it and they said it is something they can not offer right now), and the desktop application seems to be delayed in the live visitor reporting. It will show 20-something live visitors, but when I open the app in my web browser, it shows a live number much closer to the live view that Shopify has. Seems like when the visitors leave the site, the desktop app shows them as still on a webpage (just a guess). Another issue, I had a couple shoppers report they were not able to close out the chat box. Reported to support, but they could not replicate it & suggested it was because of the shoppers' screen size. I had to turn off the bot welcome message because I don't want shoppers leaving out of frustration, but we also really liked that feature. This was our first experience with a chat app & I am mostly pleased but also going to try some other options to see what else is out there.

United Apparel Liquidators
アメリカ合衆国
アプリの使用期間:23日
2017年11月11日

thank you for app . Very good idea

Filorly
スペイン
アプリの使用期間:約24時間
2024年1月11日

great to work with

Direct Bargain Warehouse Western Australia ABN 72 062 154 170
オーストラリア
アプリの使用期間:約23時間
2019年8月28日

Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.

Advantage Lifts
アメリカ合衆国
アプリの使用期間:約23時間
TIDIO LLCが返信しました 2019年8月30日

Thanks! Best of luck from the Tidio team! :)

2021年11月4日

Good app with nice customer support that helps out in a kind manner while being able to solve your problem

Topologie Taiwan
台湾
アプリの使用期間:約23時間
TIDIO LLCが返信しました 2021年11月4日

Thank you so much for your kind review! We always try our best to provide you with the best support possible :)

2023年7月9日

Tidio has been a beneficial addition to our store, offering a user-friendly interface, multilingual features, and good customer support. We found its easy integration with our website appealing, and its ability to distribute coupon codes beneficial to our conversion rate.

Although Tidio's customization options are extensive and customer service is responsive, the monthly conversation limit feels constricting. We were also disappointed that some necessary chatbot features require an additional cost. Nonetheless, Tidio is a viable choice for online stores, with room for enhancement.

Merchandise Store
アメリカ合衆国
アプリの使用期間:20日
2021年11月9日

Great app! Very easy to use, and friendly customer service> Definitely enjoy using this to connect with leads

Triangle Fragrance
アメリカ合衆国
アプリの使用期間:約21時間
TIDIO LLCが返信しました 2021年11月9日

Thank you so much for your kind review! We really appreciate the perfect score.