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I've only had this app installed for about a week, but I can already say it's a top-notch product with EXCELLENT customer service. I had multiple questions over the past few days and the message team was always quick to help explain. And when I asked about a feature they didn't have yet, they asked for a lot of details and promptly forwarded my idea on to their developers. I really like that you can customize the look of your message box to help with brand awareness. We've already had multiple messages come in from customers via the live chat. I have nothing negative to say!
Thank you so much for the kind words for the team and for the app. We appreciate you :)
Awesome features. Only thing is we wished we could move the chat window more around than only choosing left and right. Perfect App. Pro Account user.
Works really well, customer service is quite attentive and helpful. We most defintely recommended. Easy to set up and customize
We really appreciate that you took some time to give us a review!
We are always aiming to be as user-friendly as possible and we will continue doing so.
Really great support. Useful app and does exactly what i was looking for. Thanks for the help Rafal!
Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)
Works well out of the box and easy to install/customise; early days, so will "review" this review idc with better user experience input. Until then, recommended by www.thesolidbarcompany.com
The free plan should include unlimited chatbots as the description says, after a few months they are requiring 39$ monthly Fees to be able to get chatbots, I don't know why would you guys add this feature to the free plan when it is paid!!
On the free basic plan while we do offer unlimited chats, we offer 100 triggers of Chatbots per month, we have it listed on our pricing page which you can find here: https://www.tidio.com/pricing/
We added the feature to the free basic plan, to let our clients see the might of what Chatbots can do, and if they choose to do so, subscribe to get unlimited triggers. Please, feel free to reach me directly at jan@tidio.net if you have any questions.
This is a great company with excellent service.
We have been using the Tidio app for quite a long time and are very satisfied with all the features. They also keep developing with new additions to the chat.
Simply the best! :)
Hi there! Thank you so much for the kind review :) It's great to hear that Tidio supports your business and we can grow with you!
I use this app to help with visitors on my site and this app is fantastic. I really highly recommend it. So, do try it and see how well it performs.
Thank you so much for the review and recommendation :)
Very responsive and helpful support. Application is well thought out and never had any issues!