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Jakub was very helpful. I am a new Shopify website person, and still learning about how to operate my website. Jakub gave me the links to look at, and helped me through the process. Thumbs up!!!!
Hello!
Thank you so much for the great review, we are really happy to read that Jakub was able to help you in such a great way, please remember we are always here for you!
-Daniel
Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.
Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!
App works well. Really good intergration to ensure easy to use and have on hand to respond to customers. I actually had an issue with my speed score, thought I'd speak to Tidio thinking it might be the widget (it wasn't) but a guy called Martin on their chat did a full test on our site and gave me a breakdown of what's slowing us down! Really insightful and over and above what I would have expected!
Ah, yes, Martin is an absolute gem! :) Thank you so much for taking the time to submit the review, we really appreciate it!
Great features! Awesome backend panel, and super fast support. Would be awesome if there was an integrated translation feature for chats. Something that could auto translate from customer to support agent and vice versa. I would literally just hand you all my money.
Thank you so much for the thoughtful review and the valuable suggestion :)
By far the must have app for your store. NO CODING. I can chat to my customers and view where they are through my android app on my phone. Apps are available for all platforms. Very easy to use and customize. HIGHLY RECOMMEND!
I love this app so much. The smart way to talk with customers. Few video lessons + live chat with the support team, and I have a beautiful and helpful chatbot)))
Hi there!Thank you so much for the positive opinion:)It's great to hear that you love Tidio so far. We'll do our best to keep it that way! Chris
awesome app, just too good.
excellent features, highly customizable.
good support and has lot of languages
Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!
Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!
Thank you so much for your kind review! Glad you are enjoying our features and are able to utilize them effectively :) We will also make sure to compliment Jan! Thank you
Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)
Thank you so much for the 5 stars :)
Easily one of the most reliable and straightforward shopify apps around. The service is easy to install always work and when your store is ready for the next level you opt for a paid service with even more features. For an online only store a live chat service adds so much value as your visitors know they can communicate directly with you. And Tidio's customer service is flawless!