Tidio Live Chat & AI Chatbots , 1,856件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2020年7月6日

Absolutely crushed our conversions and made my add to cart slider not pop up costing us THOUSANDS of dollars in revenue. Get it together.

Volim
アメリカ合衆国
アプリの使用期間:4日
TIDIO LLCが返信しました 2020年7月6日

I just wrote you an email - I'm so sorry about this situation. I hope we can still help you resolve the issue with the cart slider. Olek - Tidio.

2017年2月12日

Customers can't see what they are typing into the chat box on iOS mobile, either in portrait or landscape views. Support informed me that the issue was known to it's developers and that they were working on it, but that there was no ETA for a fix. Most of my customers use their mobiles on my site, the app not functioning correctly on mobile is a deal breaker for me.

Mobile Solar Pro
オーストラリア
アプリの使用期間:3日
2014年11月22日

Can't reach them on chat as they are in Poland. No service. Cancelling this app. Now they are sending me spam. Stay away from this app!

Toronto | HAZELTONS
カナダ
アプリの使用期間:3日
2021年3月3日

Good app but unfair pricing. pricing is different for live chat and bot. not only that they only send 1000 bot notifications each month on that plan. I get 1000 visitors like every 3 days. so I will be spending all my profits to keep the bot plan running. This really is not fair.

Harford Road Liquors
アメリカ合衆国
アプリの使用期間:約19時間
TIDIO LLCが返信しました 2021年3月4日

Hi there, I'm really sorry to see your review. Tidio is available in the forever-free version. The Chatbots are not obligatory, you can turn them off and use the live chat feature which is not limited at all on the free of charge basic plan. We've designed our product and pricing in a way to help the businesses scale without spending much (or anything) upfront. If you decide to give our product another shot, please do let us know - we will be stoked to have you on board.

2021年1月10日

My issue was not resolved. I was told in the email that through email they will be able to help me out but after I replied no response from them. My developer was using Tidio before that is the reason why it was showing the old account (I got no access to that). There were no response so I had to delete this app from my store.

Seo Digital Club
オーストラリア
アプリの使用期間:約18時間
TIDIO LLCが返信しました 2021年1月13日

The response time during the weekends can be a little bit longer, but we responded to every email we had associated with your account to help.

Unfortunately, we never received a reply but we would still love to help you so you can continue using Tidio. Please respond to the email from oscar@tidio.net, or drop us an email directly so we can establish a way of communication to help you personally :)

2022年8月10日

I can't find any really people for customer support anymore, when i meeting some questions what i can do just delete it, really stupid design

Monument Grills
アメリカ合衆国
アプリの使用期間:約15時間
TIDIO LLCが返信しました 2022年8月10日

Hey, I'm sorry to hear that you were not able to reach us. We're available on our support line and reply to emails 24/5. My team has reached out to now to see how we can help.
Olek - Tidio

2018年3月26日

useless app i wasted my money for it

Kartystore
イタリア
アプリの使用期間:17分