Recensies (1.926)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 20 juli 2017

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Oxygenplusstore
Verenigde Staten
Meer dan 3 jaar gebruiken de app
17 november 2017

Day 1 and so far so good - helped with conversions already today!

So much easier than long, drawn-out email conversations.

Helpful advisor on live chat for installing on my MAC too.

Dog Robes
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
21 april 2023

Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.

HARMONY 783
Verenigde Staten
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 31 mei 2023

Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!

14 juli 2022

Really good! It works perfectly and the support people are kind and helpful.
We use in our website to have a better attendance to our customer, so it make us really satisfied.

Industria dos Óculos
Portugal
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 21 juli 2022

Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!

6 oktober 2023

I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.

Tortuga Games
Georgië
Meer dan 3 jaar gebruiken de app
Bewerkt 1 oktober 2020

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

Elixir Naturals
Canada
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 12 oktober 2020

Thank you so much! We appreciate your kind words very much :)

29 november 2019

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

You Decide Who You Are
Indonesië
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 9 januari 2020

Thank you so much for your review!

Bewerkt 14 september 2023

I was hesitant to use a chat because we already had WhatsApp. However, in just a few months, Tidio has really made a huge difference in our conversion rate, The chatbots are great and our customers love the idea to talk to an agent. We are very happy to have Tidio. It has been a great investment, and the customer service is great!

Caballo Bronco
Verenigde Staten
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 1 juli 2021

Hello!
Thank you so much for your 5-star review! It is nice to hear that we were able to inspire you to start using a Live Chat service :)
We put in extra effort to provide you with features that will assure the success of your business.

12 september 2021

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

MY SEXY STYLES
Verenigde Staten
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 13 september 2021

Thank you so much for the perfect score :)

2 juni 2022

The service team is great. The app has help me help my customers to answer question about my products and make some sells.

Full Life Gourmet Bakery
Verenigde Staten
Meer dan 3 jaar gebruiken de app
TIDIO LLC heeft geantwoord 3 juni 2022

Thank you so much for the great feedback! Reach out to us anytime you need help.