Recensies (1.930)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
24 februari 2022

Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.

HUMAN NEST
Duitsland
2 dagen gebruiken de app
TIDIO LLC heeft geantwoord 24 februari 2022

We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)

22 augustus 2016

We just started using it (free version so far) but find it easy to use and the support is very helpful. I like the way the Chat feature floats in the lower right corner of our website window...and stays there no matter if the customer scrolls up or down. Nice app!

Oakforless
Verenigde Staten
2 dagen gebruiken de app
16 september 2022

amazingdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

WetCase
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
TIDIO LLC heeft geantwoord 16 september 2022

Hi there! Thank you for your review :) It's great to hear that you like our app. We will do all we can to improve it, so we can become a 5 star app for you in the future. ...

12 oktober 2021

This app is extremely useful and well made. It has multilingual built-in features and the bots are incredibly helpful for increasing sales and subscribers.
The customer support was absolutely PERFECT. Jakub helped me with lots of difficult questions, he resolved all my problems immediately and showed me lots of interesting possibilities.

GHIDINI 1849
Italië
2 dagen gebruiken de app
TIDIO LLC heeft geantwoord 13 oktober 2021

Thank you for the positive review and the 5 stars! We will also make sure to pass your kind words to Jakub :) Enjoy your Tidio!

16 januari 2024

The best application when it comes to live chat.

ELITE FIREWORKS®
Verenigde Staten
2 dagen gebruiken de app
1 november 2016

We read that live chat can really improve conversion rate. The free plan has everything you could want in a chat app. I fully believe we'll upgrade once we can justify the cost. Seems really affordable though. We even had questions about the app and used live chat with their support. Martin was our rep and he addressed our questions quickly and got them sorted out. Very impressed.

Cleo Madison
Verenigde Staten
2 dagen gebruiken de app
24 augustus 2023

Great customer support, and great tool for increasing conversions, support and everything in between.

Skin Journey
Thailand
1 dag gebruiken de app
TIDIO LLC heeft geantwoord 7 september 2023

We appreciate the great review and are delighted we could help. Please contact us if you have any further needs or queries!

Bewerkt 3 mei 2016

Automation will not respond to Safari browsers. I'm not sure why. Very off putting. Other than that, this is a great app and it does help customer engagement a great deal.

Romanymalco
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
13 augustus 2023

After integrating the Tidio live chat app on my Shopify website and utilizing it for over a month, I came to realize some significant issues. The real-time data reporting proves to be inaccurate, leading to mishandling of the bots. Notably, there's a charge for exceeding the standard bot limit, which further compounds the problem. The glitches in the real-time section display users as online who ...

BabiesDecor
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
TIDIO LLC heeft geantwoord 15 augustus 2023

HI and thank you kindly for your feedback.
Apologies you had to wait such a long time for a response from our technical team but indeed the escalation, technical specialists ...

Bewerkt 2 maart 2023

I like the way the Tidio Chatbots app works on my website and it's relatively easy to make edit changes to automated chat messaging. However, I haven't noticed any increase in sales with the use of the full package free trial plan as it compares to the scaled back free plan. Maybe time will tell.

Surf City Corvettes
Verenigde Staten
Ongeveer een maand gebruiken de app
TIDIO LLC heeft geantwoord 31 januari 2023

Hello! We are grateful for your kind review :) Our top priority is exceptional customer support, to make sure it's easy for our customers to quickly learn the ropes of Tidio. ...