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Great App. Will be upgrading to the full version today. Very responsibly priced as well. Only complaint is that the app takes a few seconds to load.
Excellent app!!! Will suggest it for all!!!
Very good chat app. They provide all main features in their free plan which is good for a new store to start with.
Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!
It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team.
I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.
Hi! Thanks for the great review! Hope it is still going good!
Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!
Daniel was the best customer support ever. Solved my problems and made my day. I recommend Tidio app!
Hi there! Thank you so much for the lovely review :) It's great to know that Daniel was so helpful. He's a champ! Let us know if you need any further guidance. Chris
Absolutely outstanding service and great insights.
I would recommend this app to everyone who wants live chat on their site
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful
Simple and easy to set up..... works very very well!!
Tidio is a very useful tool, so happy with it i
am glad i came across it, works wonderfully highly recommended
Hi there! Thank you for taking the time to share such a great review :) We're also glad you found us! :)
It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.
Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris
Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.
Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at support@tidio.net if you'd like to discuss all the available options. Chris