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What a great App. Strongly recommend it
Thanks for leaving this amazing review!
nice ap, does the job
Hello there! We're happy with the review you left us!
The customer service if you want to call it was horrible and rude. Your Ai chatbot was never helpful in giving me the necessary answers. I had to redo my settings at least 2 times, and they were not sticking despite your chatbot telling me to hit the save button (duh). Nothing would refresh or update, not even my updated subscription. You are nickel and diming everyone for every single person that shows up on the website, making this WAY more expensive than it shows on the Shopify App page, which, to me, is a bait and switch. There are lots of gadgets, but can't even get the basics right. It's crazy how you could put time into this and then not deliver on the customer service and basic updating of subscription service and settings and then charge and arm and a leg.
Hi! I'm so sorry for the issues you encountered. It appears a simple configuration check -- such as checking your new settings in an incognito window -- might resolve the issue. I'll contact you directly to ensure this is fixed promptly. Olek - Tidio
I am proud to say that Tidio has excellent customer service and is an outstanding app.
Thank you so much for this feedback, it made our day to know you're satisfied with our support, it means a lot to us!
Nice app
Thank you for this great review :)
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
Wow, i am flabbergasted, this is more as other apps deliver, everything to setup an helpdesk, own email, own osx desktop app, ios app.
First app that is really worth some money.
Hello there, thank you so much for your review! We appreciate your kind words :)
Essential for our customer service strategy. It's accurate, easy to install, and the customizable icon looks professional. Technical support is quick and efficient. Valuable tool.
Thank you for the review! We are glad that Tidio is useful to you and our support has been helpful.
shout out to my man Arek for being such an angel
10/10
Thank you so much, Arek is trully amazing!
It’s the best out of bests
Hello there! Thank you so much for that excellent feedback!