Recensies (1.926)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
15 augustus 2022

j'ai utilisé cette application et c'est une appli magnifique je l'aime vraiment beaucoup je recommande très vivement

Astonox
Frankrijk
9 maanden gebruiken de app
TIDIO LLC heeft geantwoord 15 augustus 2022

Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Let us know in case you need any guidance! Chris

23 november 2020

I love this app. It is a good app. I started with the free trial and then loved it so much that i pay for it monthly. The only downside to the app is that it takes a lot of time to set it up and work out the kinks. Also in the free trial you can see the order easily. You must pay for the premium service to see the order for the customer and any pages they have visited which is a requirement for excellent customer service. Their $18 plan is good though for a small business IMHO.

Bacon Bouquets.com
Verenigde Staten
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 24 november 2020

thank you so much for the kind words and the 5 stars! We are constantly doing our best to improve the time it takes to set up, so your feedback is extremely appreciated :)

20 september 2022

great app, great performance. amazing customer support ! etc........................................................

24-Fitness.de
Duitsland
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 21 september 2022

Thank you so much for your warm words!

We are always trying to improve in order to be as helpful as possible.

22 augustus 2023

I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.

SlipDoctors
Verenigd Koninkrijk
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 7 september 2023

We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.

14 maart 2022

We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.

Jealous Gallery
Verenigd Koninkrijk
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 14 maart 2022

Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.

Bewerkt 1 februari 2021

Very happy with the app. I'm currently on the free plan as I'm about to launch my store. It works very well, looks nice and is very easy to set up. The mobile app is simply great in order to handle your store support on the go. Bravo.

Agone Sport
Frankrijk
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 1 februari 2021

This is exactly what we were going for when creating Tidio. Thank you for the kind words :)

Bewerkt 18 januari 2023

Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.

Earth & Eden Brand
Verenigde Staten
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 26 mei 2022

Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)

15 mei 2023

Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!

Peach-Vanilla
Frankrijk
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 31 mei 2023

Thank you so much for your review! We will also pass on your message to Piotr. :) Once again, thank you for your kind words and we'll always be there to help!

6 juli 2021

Ian was absolutely brilliant with his help and support. Very detailed and clear .
Had problems with persistant calls that didn't exist

Tone Alone Fitness
Verenigd Koninkrijk
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 7 juli 2021

Thank you so much! I will extend your kind words to Ian :)

Bewerkt 21 september 2021

Wow! this app is incredible. Very will built, comprehensive and easy. The support is immediate and they resolve technical issues very quickly. High Recommend!

IFX
Verenigde Staten
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 21 september 2021

Thank you so much for the amazing review! We always strive to provide the best customer support possible :)