Tidio Live Chat & AI Chatbots , 1.852 recensies
Verfijnen
-
Op beoordeling
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
So far, so good!
Thank you for your kind review!
Very easy to use
Thank you for the review, we're glad you are satisfied with Tidio :)
It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks
www.mummyandmee.co.uk
Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.
1) The visitor screen on your website fails to display up-to-date data. Instead, it presents visitors from 12 days ago who are no longer active, providing an inaccurate snapshot of the website's current status.
2) Sorting the monitor list is not an option.
3) The tool does not allow you to track visitors who progress to the checkout stage. Considering these limitations, it may not justify its price.
Hi there! Sorry to see that you aren't satisfied with our tool. This is not the kind of experience we wish our customers to have. Would you kindly send us an email to support@tidio.net with the details of your Tidio account, so we can look into the issues in order to provide a resolution? Customer satisfaction is our main priority and we will do all we can to help you here.
Chris - Tidio
VERY easy to use. They are updating and asking for feedback. How awesome is that? They also have an iPhone app, so literally while im out in the field Im converting customers to purchase on my site. Now that is cool.
Excellent app!!! Will suggest it for all!!!