Tidio Live Chat & AI Chatbots , 1 850 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 24 de julho de 2023

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

lil'Vistas
Reino Unido
7 months usando a aplicação
12 de outubro de 2023

The customer support is amazing, especially Carlos! The app is also great. Very proffesional!

Kalles Jul
Suécia
4 months usando a aplicação
30 de maio de 2023

Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.

WheelWiz
Canadá
About 1 year usando a aplicação
Questão respondida por TIDIO LLC 31 de maio de 2023

Thank you for the fantastic feedback and the fact that you would (and hopefully will) recommend us :) Should you need any additional support, just let us know!

9 de agosto de 2023

great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too

Just Calendars
Austrália
About 2 years usando a aplicação
Questão respondida por TIDIO LLC 11 de agosto de 2023

Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.

31 de maio de 2023

Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!

Flamme en Rose
Canadá
About 2 years usando a aplicação
Questão respondida por TIDIO LLC 31 de maio de 2023

Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!

8 de setembro de 2023

Excellent app works seamlessly easy set up zero maintenance

LavenderWarehouse
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por TIDIO LLC 9 de setembro de 2023

Thank you for your review! We're thrilled to hear that our app is working smoothly for you. Your positive feedback motivates us to keep delivering a top-notch experience.

24 de agosto de 2023

Awesome app, it works perfectly. It is very configurable and easy to use. It has an amazing support team who is always ready to help.

Kitty Dream World
Maurícia
4 months usando a aplicação
Questão respondida por TIDIO LLC 7 de setembro de 2023

Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon!

1 de agosto de 2023

great app and great customer support! I really liked and advise everyone who want an advanced chatsystem on their website

Humidia
Bélgica
11 months usando a aplicação
Questão respondida por TIDIO LLC 11 de agosto de 2023

Thank you very much for a wonderful review! We are doing our best to provide great tool and customer service as well!

5 de julho de 2023

The customer service was very warm and patient. Even though my English was not very good, they always helped me solve the problem.

KECHENFS
China
8 months usando a aplicação
22 de setembro de 2023

Their layout for live chat is very good and colorful I am going to keep using it for my website =)

Tub Tropics
Canadá
4 months usando a aplicação
Questão respondida por TIDIO LLC 25 de setembro de 2023

Thank you for the review. We're so happy to hear you like Tidio appearance and you want to continue using it, it made our day!