Avaliações (1 930)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
10 de abril de 2019

i use this app to help me keep in touch with customers on my store and it works perfect thanks!!! would recommend!

Body Supports
Reino Unido
About 2 months usando a aplicação
28 de junho de 2023

Absolutely love this app! I have a small store so for a beginner it's amazing that I can find apps like this that offer a free plan, not to mention it is extremely helpful to boost your sales! Customer support is extremely friendly and helpful as well.

Clockwork Cabinet
Bélgica
About 2 months usando a aplicação
Editado a 7 de julho de 2021

I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.

Fitness Xamele
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TIDIO LLC 12 de julho de 2021

Thank you so much for the kind words! :)

4 de maio de 2020

Not even 5 hours with the app and I am compelled to write this review.
I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them.
Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table.

This app is a must! You truly don't know what you don't know unless you're communicating with your customers.

If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!

CleanseCloud
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TIDIO LLC 4 de maio de 2020

We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio

31 de agosto de 2023

We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.

Heaven's Harvest Store
Estados Unidos
About 2 months usando a aplicação
1 de setembro de 2016

So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.

Textures Natural Hair Care
Estados Unidos
About 2 months usando a aplicação
16 de novembro de 2015

Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service

Partserv
Estados Unidos
About 2 months usando a aplicação
2 de novembro de 2017

Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.

Dylans Trading
Finlândia
About 2 months usando a aplicação
Editado a 13 de julho de 2019

Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!

Needjewelry.com
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TIDIO LLC 26 de julho de 2019

We're so happy to see your review! :D Thank you!

31 de agosto de 2017

Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)

Tm000
Alemanha
About 2 months usando a aplicação