Tidio Live Chat & AI Chatbots , 1 858 avaliações
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Doesn’t work. Been testing for a week. Messages don’t come through. And their chat support is useless. Kindly funny. The app they offer doesn’t even work for their support. Customer service is HUGE for us. They can even get us up and running.
I'm so sorry to hear that - the issue is caused by two chats being installed at the same time. One was added via the Shopify plugin, while the other one was installed manually using the JavaScript code. I've sent you an email from olek@tidio.net to coordinate next steps - it shouldn't take more than five minutes to fix.
Awesome software, easy to manage. And the customer service is swift. Had an issue at 4am, and it was resolved BEFORE 4:45am....HIGHLY RECOMMENDED
I really like this app.. I really like the option to hide the chat icon on the Mobile version and the additional features like chatbots, Email & Messenger integrations are very good. I would really love to see if they can integrate text messaging into this either intergrating with text providers like textline or some other alternatives..
Hi there!
Thanks a lot for the 5-star! We are happy to know that you are enjoying our product.
Enjoy your Tidio!
So far so good! I'm a new user but loving it so far.
Look no further. This is your Live Chat App right here fellow merchants.
Premium-graded Health and Beauty Products along with Business Opportunity
https://chic-outlet-and-business-opportunity.myshopify.com/
Great app! great customer service, i would highly recommend getting tidio on your store if you are looking for a reliable live chat feature for your website!
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
very helpful app especially when im running my own website. and their customer services are beyond helpful. love it.
I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.
Thank you very much for the feedback, it will help us develop in the future :)
I've Installed this app on my website: https://hubizy.com
it's really brilliant and I hope they make it free forever.
Hi there! Thank you very much for the kind review :) We're happy to hear that you like the app. Just so you know, Tidio can be used for Free for as long as you like! Chris
The apps was awesome to me. But don't know why stated free plan forever and i been notified that trial end in few days. Sad...