Tidio Live Chat & AI Chatbots

Great chat app. Easy to use and the modern widget looks great with our UI.

Easy to install, easy to configure, easy for support team to respond to questions. Pre built automations with options to add more as we grow, helped us get started quickly.

Amazing live chat app! Makes the customet engagement on the website look very professional. Like you have a team standing by waiting to answer questions. This is a must have for any retail e commerce businesses.

This app is amazing. Even if you get the free plan it gets the job done and you can download the app on your phone to reply faster to clients. 5 Stars

downloaded it a couple of hours ago. wow. nice layout. easy to use. can get lost with all the bot triggers and actions. have to allocate some time to really dive into it. its free, easy to use and very detailed. 5 stars.

Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.

I just installed the app and although I didnt have enough time yet to experience the daily operational part of the app, I want to say that the customer service is impeccable. Full guidance through the setup. Chatboxes aren't closed when problem is resolved, just stays open and every question is answered in a timely manner. Thank you Olek from Tidio! Greets Tara

Great live chat app for my website. Nice Android app too.

Olek, the owner of Tidio is an amazing person!

I was looking for the "right" live chat app which has the features: 1. what my customers have added on shopping cart 2. what pages they have been on, etcs...

Don't forget to also download free "Tidio Automation app"
This additional app is like NOS for your Tidio base app.
(You know what NOS is if you're a Fast & Furious fan like me haha)

Here are the actions that you can add once customers:

1) abandoned cart,
2) performs an action
3) doesn't perform an action
4) creates an account
5) experiences problems with payment
6) visits the website for their first time
7) opens a URL
8) leaves the page
9) spends a certain amount of time on page
more...

and within every single of these 9 sections, you can customize exactly what you want to do after a specific action was taken by your customers!!

I wish I can say more good things about Olek and Tidio!

Its simply the best of the best out there from customer service to the app features and how flawlessly it works.

I am so amazed at just how awesome this app is.

When I deleted the app after trial in order to try some other app Proonto, I was disappointed because they were way too complex and sophisticated for my taste.

Tidio is simple yet has everything that I wanted for live chat.

Olek has emailed me even after 12 am to make sure that I got the best customer service.

I am very very happy customer!

Give this app a try, its honestly the only live chat app that works flawlessly both on desktops and on mobiles!

My promise: YOU WON'T BE DISAPPOINTED.

Thank You Olek.

Keep up your good work.
God bless.

Perfect. Does exactly as advertised. Would recommended this application to anyone planning to run their own shopify store!