Tidio Live Chat & AI Chatbots

Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

Nice looks and easy to use. Great one

Really loving the chat app & the live view features. Only issues I have noticed was no spell check when we are typing (asked about it and they said it is something they can not offer right now), and the desktop application seems to be delayed in the live visitor reporting. It will show 20-something live visitors, but when I open the app in my web browser, it shows a live number much closer to the live view that Shopify has. Seems like when the visitors leave the site, the desktop app shows them as still on a webpage (just a guess). Another issue, I had a couple shoppers report they were not able to close out the chat box. Reported to support, but they could not replicate it & suggested it was because of the shoppers' screen size. I had to turn off the bot welcome message because I don't want shoppers leaving out of frustration, but we also really liked that feature. This was our first experience with a chat app & I am mostly pleased but also going to try some other options to see what else is out there.

thank you for app . Very good idea

great to work with

Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.

Good app with nice customer support that helps out in a kind manner while being able to solve your problem

Tidio has been a beneficial addition to our store, offering a user-friendly interface, multilingual features, and good customer support. We found its easy integration with our website appealing, and its ability to distribute coupon codes beneficial to our conversion rate.

Although Tidio's customization options are extensive and customer service is responsive, the monthly conversation limit feels constricting. We were also disappointed that some necessary chatbot features require an additional cost. Nonetheless, Tidio is a viable choice for online stores, with room for enhancement.

Great app! Very easy to use, and friendly customer service> Definitely enjoy using this to connect with leads