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Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.
Thank you for the amazing review, we really appreciate it! Enjoy your Tidio
The perfect chat option for my soap company! We love it and couldn't ask for a better chat option for the price! FANTASTIC support too!! They have always been available to help no matter the hour of the day or night.
Really nice apps to acquire new leads. Really nice support team. It's always nice to talk with people right where they are at on your website.
Great Support! Reply instantly and very helpful.
Just downloaded it today - so far very happy with the customer service from Tidio support . I like that I can be available for my customers 24/7 via my mobile.
Would recommend!
www.kenzulatlas.com
Tidio is a very great APP. The service attitude is so good and professional. Really highly recommended.
Thank you so much, we are happy to be a part of your business :)
We are very impressed with this app! Our sales have increased. We make a customizable product that can require some hand-holding. Tidio takes the customer experience to a whole new level. One word - awesome. Nice work, Tidio, you've nailed it!
Thanks again.
Donna
We have been using this app for a few years now. Very user freindly and ut really helped in increasing conversions. Customer service is amazing as well.
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Your loyalty and support means a lot to us. Chris
100% Recommend it. Can answer questions for my customers on the go via smartphone.
This is a pretty awesome app! So glad to have installed it. The support's been great...Martin is always available to help! Support is key for me and I strongly recommend this to anyone who is running an ecommerce store!