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great support, great app, it's helping me a lot to get a connection with my customers through my website
Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!
Love the app, but the service is next to none. We work with a lot of developers on Shopify and we have never had a better customer service experience. keep it up guys!
good job.It's easy to use, and the customer service answers questions quickly and enthusiastically.I will use it all the time.
Thank you so much! :)
I have been using Tidio for just over a year now and it's the best apps I've ever installed on my store.
I would highly recommend Tidio for anyone looking to have an online chat on their website that looks modern, easy to use, and with great support. Chatting with customers is now one of the best ways to engage, which can be the difference in a sale.
When I moved to Tidio from what I was using previously, the difference was immense. This app has made it a really enjoyable experience to chat with our customers helping them with their purchase or just a general question. Having fast customer service is now becoming a key way to stand out from your competition.
For those of us who have tons of customers, we can't always reply to messages instantly, so with Tidio you can setup bots to do the work for you. Great when scaling, as you can handle multiple chat requests all at once. If your not at that stage yet...... its still worth trying Tidio out.
Add this info, somewhere;; anywhere;;; "Please note, when on a developer Plan, upgrades to our App aren't permitted. Please subscribe to a paid Shopify plan" this was my issue and I couldn't figure it out for the longest time haha
Thank you for the five stars and for your comment! I'll pass this on to the relevant team, we'll make sure this disclaimer is added. Sorry about the trouble!
Best app I've ever had the pleasure of voluntarily paying for. It's simple to learn and use, allows me to get as creative as I want with the chatbots and leaves a great impression on my site visitors. When i contacted customer support for questions on functionalities between paid for plans, they were very proactive and offered me tons of information (I'm sorry I closed the tab before I caught their name, but they were very helpful!)
Thank you so much for your amazing review! It is always great to hear how our customers are enjoying our product. We really appreciate the 5 stars
This app is crucial for us to engage customers on our website. It is easy to setup and the chat support for this app is great. This factor is important when considering what apps to on board to your website. The support is probably as important as the feature it has.
Wow, thank you so much for taking the time to submit this review! We're very grateful for your feedback, and we hope your business continues to benefit from using Tidio!
La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.
Thank you for the review! :)
Gave it a go on the Trial Version and even that had automation settings i could use! With the upgraded version i can do even more! Thanks guys, our customer service has improved amazingly!
Brilliant app and brilliant customer service. We're very impressed with how much you can get from the basic package. Well done to the developers.
Thank you so much! Our whole team is glad and motivated to see your amazing review :)