Avaliações (1 926)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 16 de março de 2023

I love this app so much. The smart way to talk with customers. Few video lessons + live chat with the support team, and I have a beautiful and helpful chatbot)))

My Queen
Estados Unidos
9 months usando a aplicação
Questão respondida por TIDIO LLC 28 de março de 2023

Hi there!Thank you so much for the positive opinion:)It's great to hear that you love Tidio so far. We'll do our best to keep it that way! Chris

2 de junho de 2022

awesome app, just too good.
excellent features, highly customizable.
good support and has lot of languages

Audioactive
Espanha
9 months usando a aplicação
Questão respondida por TIDIO LLC 2 de junho de 2022

Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!

18 de agosto de 2021

Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!

Woven Heritage Baskets
Gana
9 months usando a aplicação
Questão respondida por TIDIO LLC 20 de agosto de 2021

Thank you so much for your kind review! Glad you are enjoying our features and are able to utilize them effectively :) We will also make sure to compliment Jan! Thank you

29 de julho de 2021

Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)

Yeslicense
França
9 months usando a aplicação
Questão respondida por TIDIO LLC 2 de agosto de 2021

Thank you so much for the 5 stars :)

15 de maio de 2015

Easily one of the most reliable and straightforward shopify apps around. The service is easy to install always work and when your store is ready for the next level you opt for a paid service with even more features. For an online only store a live chat service adds so much value as your visitors know they can communicate directly with you. And Tidio's customer service is flawless!

Sable Beauty
Reino Unido
9 months usando a aplicação
Editado a 12 de maio de 2015

Check out by your self the magic tidio chat can do. great app and highly recomanded.

El gusto canario ∞
Espanha
9 months usando a aplicação
9 de agosto de 2023

Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.

Gussi
Estados Unidos
9 months usando a aplicação
Questão respondida por TIDIO LLC 11 de agosto de 2023

Thanks so much for sharing your experience with us. We are glad to hear you like using Tidio and you know you can always count on us to help!

Editado a 20 de dezembro de 2014

One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.

Aksarben Wireless
Estados Unidos
9 months usando a aplicação
Editado a 27 de maio de 2015

We've been using Tidio Chat for 8 months now and have been extremely impressed. On the first day of installing it we upsold a customer by £100. We knew then we had to upgrade to PRO because this is an invaluable app which works. We speak to many customers a day using it, persuading prospects to purchase. Just having it on the website creates an element of trust - a human name and face to the brand. This is a great app which is constantly updating with new features being added. We had a slight glitch once but the Tidio team was easy to get hold of and solved the problem in minutes. App support is a must and these guys would get an A*! Great application which is a must for any online store. Yay Tidio :)

Celebrity Inspired
Reino Unido
9 months usando a aplicação
18 de setembro de 2023

Foremost we have a multi language shop and we want at least the chat widget and the bot texts to appear at least in 9 languages. A lot of work to set up, but Tidio can make it happen. Recently installed Tidio on a 2nd shopify store where before I installed Tidio, the native Shopify chat app was blocking the whole screen on mobile, so if customers left a message, they could not go back to the website, with Tidio absolute not the case, works smoothly. Now I have access to the chat communications from 2 websites in 1 app. and our facebook and instagram accounts are connected as well, so overall extremely happy how Tidio performs.

Barista och Espresso
Suécia
9 months usando a aplicação
Questão respondida por TIDIO LLC 25 de setembro de 2023

Thanks for the review! I'm really happy to hear Tidio meets your expectations and the available solutions allowed you to achieve your exact setup needs!