Tidio Live Chat & AI Chatbots

nice，It's very easy to use, I recommend everyone to download it, it's a good app。The service also responded quickly.

Great and friendly support, the team responds quickly and is very helpful. I recommend this app.

I have just completed my first week on the trial version and I am liking it very much. I did find the app would turn itself back on afterhours and although I named visitors, they often logged back in under a new ID #, so I wouldn't recognize returning visitors.
That said, I LOVE this app! I made a sale the first day I used it, one that would never have happened without it.
My store does not get a ton of visitors, so for now I have opted to continue on the free version. I only have one convo at a time, I don't use my phone for work.
But if the paid version could get me good info on returning customer behavior or maybe their name before they chat, so I don't have to ask for it, I may upgrade then.

Overall, awesome! Thanks so much :)

So far so good. Very easy Dashboard nav to find your way around. Lots of nice, simple settings. Great support too. Definitely recommend for Shopify sites.

It would be really nice if you could capture more than one piece of information through the chatbot from the customer. Adam was great in helping me come up with an alternative solution to the problem I was having.

Best live chat and chatbot app for Shopify. It's amazing what it does to conversion rates! I use it on my shop https://mybeddy.com/ and couldn't be happier.

It's simple to set up and there's even an inbuilt live support chat in the app, so it's super easy to reach their incredibly helpful support team.

Free plan is great for stores that are starting out and once you build up some traffic upgrade to a paid plan is well worth it!

Go Tidio! :)

Works perfectly fine for me. I'm not sure if the program drops visitors slowly or if people just keep my site up, but my chat board can keep the same visitors on it for some time. Their online chat support is fantastic. I've used it a few times & they are always right there to answer any questions. Very polite & they know what they are doing.

Love this app. We are still using the free version but so far, it has been working great. We love that there are 3 different chat box looks that you can choose from, and you can customize the colors to have it fit flawlessly with your store. Also, its great knowing that your customers are only a chat away and can ask questions whenever some come up. We love the phone and desktop integrations so that you never miss a chat from your customer. It lets you set chat times and select where you want to place your chat and how it will look like. Love this app!

Just made the switch from Zopim.

I think the ap is an asset to my site and the operators who respond to the help/answers aspect have been very professional, courteous, and conscientious to all my needs and concerns. Thank you Matt from Live Chat!