Avaliações (1 926)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
5 de setembro de 2022

Amazing app with wonderful support. I think it is the best online chat system on the market now. keep it up.

Mysecrether
Hong Kong, RAE da China
12 months usando a aplicação
Questão respondida por TIDIO LLC 6 de setembro de 2022

Thank you so much for the positive review! Glad to hear our support was able to help you and that you like Tidio so much! We will do our best to keep it up and more!

5 de julho de 2022

Great app, I had a couple of issues which were not Tidio's fault or issue and Martin from support went above and beyond and fixed my issue.

1Retro
Reino Unido
12 months usando a aplicação
Questão respondida por TIDIO LLC 6 de julho de 2022

Awesome the hear you like the App and it's even more awesome to hear that our colleague Martin was able to help you with the issues you were experiencing. Of course, should you need any further assistance just let us know. Enjoy using Tidio!

8 de setembro de 2021

Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.

JourneyGuard, Inc. Life's a Journey, Protect Yours.
Estados Unidos
12 months usando a aplicação
Questão respondida por TIDIO LLC 8 de setembro de 2021

We are glad to be a part of your business. Thank you for the review :)

30 de dezembro de 2021

Awesome app! The support is TOP, they answer as soon as you send the message! Highly recommended. Thank you!

Skintly
Estados Unidos
12 months usando a aplicação
Questão respondida por TIDIO LLC 4 de janeiro de 2022

Thank you for the five stars! We strive to provide the best support possible, so your words mean a lot!

21 de julho de 2021

Nice app. Satisfied with the support. A Free plan is also available which is very useful to start with.

Relax Spaces
Estados Unidos
12 months usando a aplicação
Questão respondida por TIDIO LLC 22 de julho de 2021

Thank you for the kind words and the 5 stars! :)

30 de novembro de 2016

They support team is always available to answer my simple to complex questions, appreciate their patience to provide all the steps on how to do what and where to go. Tidio is so convenient, and very easy to use and to have the ability to chat with customers to help them out!:) Thank you!!
Also love how you can customize the colors and content you want to show to customers on your site:)
Thanks Tidio!!

Kumari Hair
Estados Unidos
12 months usando a aplicação
Editado a 5 de agosto de 2021

I installed this app to have chat support for my Shopify store. It's very easy to use, it looks beautiful and simple to set up. I had a question about setting up a message for when I'm offline and unable to answer. I popped the question on their chat app, I immediately got a reply from a support person and resolved the issue.

Plant Compulsion
Canadá
12 months usando a aplicação
Questão respondida por TIDIO LLC 6 de agosto de 2021

We are always happy to help! Thank you for the kind words :)

13 de janeiro de 2020

SO on one hand the app is perfect in the sense of style, you can fully customize it and it integrates SOO easy into your website

Another aspect is it functions amazing and has tons of different features that become more useful the bigger your business gets

Don't even get me started on their customer service they help not only with their app but practically anything else you want

YES I highly highly recommend getting this app!

Hype Collected
Canadá
12 months usando a aplicação
Questão respondida por TIDIO LLC 27 de janeiro de 2020

Thank you for your review! :)

17 de outubro de 2022

Received great support, very fast and knowledgeable. The chat app is good and keeps customers happy.

Premium Baby
Canadá
12 months usando a aplicação
Questão respondida por TIDIO LLC 18 de outubro de 2022

Hello!

Thanks for your great review, we are really happy to read we have been able to help your visitors engage with your website, that's definitely what we are aiming for. :)

1 de fevereiro de 2019

Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!

Dio Candle Company
Estados Unidos
12 months usando a aplicação