Avaliações (1 927)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de julho de 2023

Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.

Dreams are Magic
Reino Unido
10 months usando a aplicação
Questão respondida por TIDIO LLC 11 de agosto de 2023

Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!

31 de outubro de 2019

Rafa spent the past hour and a half walking me through this app. couldn't be more pleased. LOVE this app and the customer service!!! :)

Wag The Nub
Estados Unidos
10 months usando a aplicação
Questão respondida por TIDIO LLC 13 de novembro de 2019

Thank you so much! Cheers from Rafal :D

10 de junho de 2022

App works well. Really good intergration to ensure easy to use and have on hand to respond to customers. I actually had an issue with my speed score, thought I'd speak to Tidio thinking it might be the widget (it wasn't) but a guy called Martin on their chat did a full test on our site and gave me a breakdown of what's slowing us down! Really insightful and over and above what I would have expected!

greenmarket.eco
Reino Unido
10 months usando a aplicação
Questão respondida por TIDIO LLC 10 de junho de 2022

Ah, yes, Martin is an absolute gem! :) Thank you so much for taking the time to submit the review, we really appreciate it!

9 de julho de 2019

Use this app across all 3 of my websites, really simple setup, extremely versatile and the support stuff know what they doing.

KURO online
África do Sul
10 months usando a aplicação
Questão respondida por TIDIO LLC 10 de julho de 2019

Amazing - thank you for using our app on all 3 of your websites!

7 de setembro de 2020

Great features! Awesome backend panel, and super fast support. Would be awesome if there was an integrated translation feature for chats. Something that could auto translate from customer to support agent and vice versa. I would literally just hand you all my money.

3rd World Creative
Suíça
10 months usando a aplicação
Questão respondida por TIDIO LLC 9 de setembro de 2020

Thank you so much for the thoughtful review and the valuable suggestion :)

Editado a 17 de setembro de 2019

new to the app and received help right away. useful, easy to use and efficient in communicating with customers

Arms of Andes
Estados Unidos
9 months usando a aplicação
Questão respondida por TIDIO LLC 21 de setembro de 2019

Thanks! Cheers from our team! :)

6 de junho de 2015

By far the must have app for your store. NO CODING. I can chat to my customers and view where they are through my android app on my phone. Apps are available for all platforms. Very easy to use and customize. HIGHLY RECOMMEND!

Fifty Shades of Intimacy
Estados Unidos
9 months usando a aplicação
26 de setembro de 2017

quick response to an issue and promptly fixed without having to lift a finger, thanks for the support guys!

Renetto
Austrália
9 months usando a aplicação
Editado a 16 de março de 2023

I love this app so much. The smart way to talk with customers. Few video lessons + live chat with the support team, and I have a beautiful and helpful chatbot)))

My Queen
Estados Unidos
9 months usando a aplicação
Questão respondida por TIDIO LLC 28 de março de 2023

Hi there!Thank you so much for the positive opinion:)It's great to hear that you love Tidio so far. We'll do our best to keep it that way! Chris

2 de junho de 2022

awesome app, just too good.
excellent features, highly customizable.
good support and has lot of languages

Audioactive
Espanha
9 months usando a aplicação
Questão respondida por TIDIO LLC 2 de junho de 2022

Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!