Tidio Live Chat & AI Chatbots , 1 852 avaliações

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
3 de outubro de 2017

Fantastic and responsive support, great to use on web, desktop or even on mobile app. The automation really comes in handy to provide a more engaging experience for our customers!

Love it!
ReflectionsOrganics.com

Reflections Organics
Singapura
4 months usando a aplicação
27 de janeiro de 2022

Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)

My Brick Wall
Reino Unido
4 months usando a aplicação
Questão respondida por TIDIO LLC 27 de janeiro de 2022

That's such valuable feedback, thank you very much! We hope you enjoy all the new features we plan to add as much as the ones we already offer!

21 de novembro de 2019

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

JuvaBun
Estados Unidos
4 months usando a aplicação
Questão respondida por TIDIO LLC 9 de janeiro de 2020

Thank you so much!

28 de julho de 2021

features 4 different levels of business & good free services on basic. Customer support very helpful

House of Qualitas
Reino Unido
4 months usando a aplicação
Questão respondida por TIDIO LLC 29 de julho de 2021

This is exactly what we are going for. Thank you for the review! :)

29 de setembro de 2022

A simpler and more effective way to reach your clients! Its a bit pricey, but you definitely get a lot of value from this service without a doubt in my mind!

Pokemon Breakers
Canadá
4 months usando a aplicação
Questão respondida por TIDIO LLC 29 de setembro de 2022

Hi there! Thank you so much for the kind review :) We're glad to hear that you like the app so far. Chris

25 de janeiro de 2022

Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio

Marblenia
Estados Unidos
4 months usando a aplicação
Questão respondida por TIDIO LLC 25 de janeiro de 2022

Oh, wow! Thank you so much for the top rating! We greatly appreciate it. :)

4 de agosto de 2021

Very helpful and friendly customer service, highly recommended! Would be great if it were priced slightly cheaper though. But all in all still 5 stars!

VYTAMAX
Singapura
4 months usando a aplicação
Questão respondida por TIDIO LLC 5 de agosto de 2021

We appreciate your feedback and the review :)

Editado a 24 de novembro de 2016

working great. so glad I found this app! super easy to navigate and their customer service is also very helpful.

Port213
Estados Unidos
4 months usando a aplicação
Editado a 22 de novembro de 2020

Awesome Idea! This app actually is pretty well done and out of all the apps we tested actually appears to perform well and seems very well made and professional. The issue is that it’s pricing is confusing and excessive. They advertised one price(which has since been removed thankfully), and then once you had the app installed you could no longer find that price only higher pricing. The pricing structure itself is somewhat confusing from inside the app. Your not really sure how to upgrade, and what exactly your getting or even paying. While the app itself seems very professional the pricing setup seems almost “scammy”. Also pricing is somewhat unreasonable as others have also stated. It doesn’t scale very realistically with a normal store. If the pricing was more reasonable, clear, and realistic this app would be a winner. Just provide reasonable pricing that doesn’t take advantage or gouge the users, realize that most Shopify users are getting nickeled and dimed to death with app addons just to make their stores function The way they should. If only there was an app that performed well, had good service and scaled reasonably with your stores success, actual tangible increase because of that app, wow now that would be something unfortunately it just doesn’t exist that we’ve found. If we are paying for something extra there should be accountability for that app to perform. As it sits now this app is decent in function but the pricing is completely unrealistic for what you actually get.

DealioStealio
Estados Unidos
4 months usando a aplicação
Questão respondida por TIDIO LLC 22 de novembro de 2020

Hi, I'm really sorry to see your review. I do understand that at times, our pricing may be confusing. I'll be trying to reach out via your chat or email and help you choose the right plan.

19 de janeiro de 2017

Best app i have used , works great on mobile also

Model Heli Services
Irlanda
4 months usando a aplicação