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We use Tidio and have for about 5 months now and we love it. We have it installed on two websites. The customer service is great. They have taken care of our questions and I like the fact that they have a browser and app version of the support portal. Also it's very reasonable.
I am using Tidio Chatbot in my shopify website and it is a very cool chat application. The thing I like most about Tidio is I can answer to chat messages from my customers through mobile app which is so convinient.
Thank you so much for the great review! We are glad that you also enjoy using our mobile app in order to answer queries wherever you go!
Tidio is really good, we've tested a few applications in the past, but we found it was fairly streamlined. We have a lot of CS support needed for our brand, so Tidio was a fantastic addition.
We try to make Tidio as intuitive as possible, so your words really mean a lot, and I hope our app continues to prove itself useful in your eyes! Thanks so much for the review!
The chat support was very helpful, and he answered all my questions promptly, and he gave me complete information. Thank you so much!
Thank you for the 5-star review! We really appreciate it!
These guys made something great. Finally someone who understands the importance of good UX/UI in chat. Easy to use, integrate and customize. Free solution and very affordable upgrade options.
Hi, I have uninstalled the app but still the widget gets popped up in the store. how to disable it. what is the process.
Great app - its simple and easy to install and it just works :). I look forward to chatting with my customers online using this app. Thank you.
Super helpful, quick resolution, available when needed and an all round great experience. Support can often be overlooked when an app provides a great function but when you have a top class app with great features as well as a great support team, it truly is the best combination!
Hi and thank you for your feedback! We always do our best to help thank you for recognizing that! Should you need anything else just let us know!
The option to have both a free or paid membership is fantastic. You can get this app to suit your individual site needs. The availability of chat on your phone is a great feature. Out of the office? Doesn't matter you can respond to customer inquiries on the move. Easy integration it was up and running in seconds and was easy to get the hang of.
This app is amazing! The modern live chat box looks unreal on my website! My customers are more likely to give feedback or reach out with the chat rather than the typical contact us now page!