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The Tidio product is overall pretty good and we are happy with one day into it. However, prospective buyers should be aware that part of the offering that is promised under the Communicator Plan (the feature "view customer profile") is listed as available. But when a user clicks on this feature after licensing the use of the Communicator Plan at $20/month, the product displays a message "You will ...
Hi there! Thank you for taking the time and leaving your feedback, and apologies for the misunderstanding. We appreciate it and we will do our best to improve Tidio in the ...
Not working, can't see any active users outside my local network even if I have purchased the pro version. Very unhappy.
Follow up: the developer contact us for the issue. Although the piece of software is not working for now but the customer support is excellent.
Hi there, thank you for the review. We would like to get more details on it -- could you please reach out to us at support@tidio.net? Our Support Team will do their best to ...
Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know ...
Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.