Değerlendirmeler (1.922)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
7 Ekim 2016

Installed app recently and it works great. Very good mobile device integration with desktop application. Online support was responsive to questions. Highly recommended.

Cpwsa
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
2 Ağustos 2016

Awesome! Works perfectly. Very simple and intuitive plataform. Love it even on free version. (Brazilian User)

Vivarte
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
22 Mayıs 2021 tarihinde düzenlendi

UPDATE: The Tidio team was able to reach out to me after this review. There was a misstep in the communications. However, Oscar was made aware of the situation and responded with a top notch, professional solution. I'm leaving the first draft of this review (originally a 2 star) to let people know that Tidio will go out of their way to make things right for the customer. Thanks again, Oscar! First draft: We have had Tidio for close to two years, and it's done what it's supposed to do with no issues. However, now that there is an issue I reached out and they responded with a generic answer. I replied back (twice) with a more detailed response for the specific issue and after 7 days I still haven't heard back. The app did okay while it was functional and I didn't need any assistance. :\

T&T Liberty Safes
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 22 Mayıs 2021

I'm really sorry to see your review. I'm responsible for support in our team and I'll review what happened. We strive to offer exceptional support to everyone and I'll make sure you get it too! Olek

20 Ocak 2022 tarihinde düzenlendi

It is very helpful for the contact with users which can directly communicate with you or with your chatbot

Way First
İtalya
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 21 Ocak 2022

Thank you for the review! It's great that Tidio has made communication between you and your customers easier!

18 Mart 2019

I love this app. plus the support team is ALWAYS so responsive. kudos. I recommend them for sure. thank you

Yummyextensions
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 21 Mart 2019

Thank you so much, we're always happy to help! :)

31 Mayıs 2023

Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!

Flamme en Rose
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 31 Mayıs 2023

Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!

3 Kasım 2022

This is a great app. Very easy to activate & use. The service is outstanding, fast, and friendly. In a sea of options, this is one of the very best.

Boutique 24
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 4 Kasım 2022

Hello there! Thank you so much for your lovely review :) It's great to know that you like Tidio so far. We'll make sure to keep up the good work! Chris

3 Kasım 2020

I used this app to improve my customer service process, a very user-friendly app even for beginners!

Altai Gear Singapore
Singapur
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 12 Kasım 2020

Thank you so much for your lovely review :)

27 Nisan 2022

we just started using it but are loving the features. It's the second app we have tried and the best so far.

blendSMART
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
TIDIO LLC yanıt 28 Nisan 2022

Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Feel free to reach out in case you need any guidance :)

7 Mart 2016

Matthew was wonderful! I was having a problem (that I created) and he fixed it right away. I would definitely recommend!

Jacquis Preemie Pride
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl