Değerlendirmeler (1.926)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
18 Ocak 2020

Excellent app! 5* because it is extremely comprehensive. We can chat anywhere with the phone app meaning I can go walk the dog and still be there to help our customer. The support I have received so far has been prompt and engaging, cannot fault that.

2 suggestions for developer

1. Where we can see what users are typing on the screen before they submit each message is great, but there should be confirmation to say that each message has actually been submitted. Embarrassing if you think they have submitted their message and you respond to it before they have actually submitted it.
2. Please add the ability to have bots trigger other bots to improve on site automation.

Paws in Padstow
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 27 Ocak 2020

Thank you!

15 Aralık 2015

Having a customer feel comfortable and supported in your site is key to maximizing conversions and building confidence.

Through tidio we were able to achieve this goal.

By enabling a very easy to set up and customizable (with automated properties) we were able to address our customers needs with live support - and never miss a message with the email notification system.

It's had a positive impact on our business and we highly recommend it.

Polimob Team

Polimob
Meksika
Uygulamayı kullanma süresi:1 yıldan fazla
21 Nisan 2022

easy to navigate and great customer service (using their chat feature of course :) I appreciate all of their help

Tanglewood Works
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 21 Nisan 2022

Thank you for your kind words! We are glad that you like our product!

5 Ocak 2020

Amazing customer service! I hope you'll extend your service to other languages than English. The product is also very good

Caudania
İspanya
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 9 Ocak 2020

Lovely, I'm pretty sure we will offer Tidio in Spanish sometime in the future.

5 Ocak 2016

Fantastic app - it has definitely increased my conversion rate by making me several sales, the first of which paid for the at least 1 year's subscription! Trust is a key cornerstone for commerce, and what better way to increase trust than through easy to use communication.

Jewelleryofscotland
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
5 Haziran 2023

Great tool to build trust with customers. The app support team is very quick and responsive. Recommended!

Gewerbefabrik
Almanya
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 6 Haziran 2023

Thank you so much for your review and for the recommendation! It means a lot to us! We're also very happy to read that you're satisfied with Tidio's Customer Support. :)

16 Eylül 2020

What can I say? This app is amazing. Super easy to set up and makes our website look amazing and also adds a whole another level of exceptional customer service to our customers. Love it! Definitely recommend :)

miarlo
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 16 Eylül 2020

Thank you so much for the 5 stars, beautiful and encouraging words for our team! It means the world to us :)

8 Şubat 2022

I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :)

Eco Sustainable House
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
TIDIO LLC yanıt 10 Şubat 2022

Nice to see you're getting the hang of it! :) Our Support Staff will gladly help you with any inquiries you may have.

22 Eylül 2016

Great tool allowing us to engage with customers who otherwise would have been inaccessible!

Dioxyme
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
13 Haziran 2022

Useful and nice. Their support team is very professional. Useful and nice. Their support team is very professional.

BougeRV
Çin
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
TIDIO LLC yanıt 13 Haziran 2022

Hi there! Thank you so much for your kind review :) It really means a lot and motivates us to work even harder every day to improve Tidio.