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Great app works lovely and customer service is bomb!
Customer's comments cannot be cleared from comment section on their website. They will see their 1st conversation and any other previous conversations they have had. Tidio did say they are working on this.
Other than that the app seems okay. Just installed so honestly way too early to comment but they asked...
Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!
Thank you for the kind words and recommendation :)
Really great App! 1. Looks really good and you can custom design it.
2. Free plan also great 3. The support answers very fast and helpful
Thank you so much for the 3 thumbs up and the 5-star review! We really appreciate your kind words and positive feedback :)
Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs.
Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.
Thank you for the review!
Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at jan@tidio.net and I will be able to help directly :)
It's been good in generating upsell and abandoned carts! Awesome quick response from customer service reps. Highly recommend.
Thanks a lot for the review! We really appreciate the kind words :)
Brilliant App, helps improve customer communication and even improve sales. Some really cool features i.e. chatbots which cut out so much back & forth when dealing with emails. Fantastic team who help with any query you have. I couldn't imagine life without live chat on our site anymore.
Thank you for the review and lovely words for our team! :)
Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.
Love this app! Easy to use, customizable and pretty.
Loving the friendly and fast customer service, too. Another app widget (Rewards) ended up blocking a part of the chat box. I was supposed to contact Shopify for a solution, but Oscar was super friendly and as an extra service sent me a step-by-step guide on how to fix it myself. And it worked! Feeling very understood and empowered! Thank you, Oscar and co.!
Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!
We are happy to help! Thank you for using Tidio :)