Tidio Live Chat & AI Chatbots

Defaulted to paid plan. Lucky I saw it and downgraded myself to free. I wonder if I am going to get charged if I didn't see it.

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Update:
I was not charged. Olek Potrykus from customer service contacted me through email and after several round of replies I understood that they do not have anything like a defaulted to a paid plan (though I saw it in the app. If I ever see it again I'll probably show it) and there will be a screen that gives the user a choice to continue on the paid plan or continue as basic.

So in the end, everything is as normal! Thank you Olek!

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

easy to install and use,the app is so great.I recommend you use it.
Very nice,it's very convenience. Thanks

It's been brilliant - we have been chatting with our visitors seamlessly on iphone and desktop. You can see in real time which page of your site the visitor is looking at, and ask them questions accordingly. Great customer support. HIghly recommend!

Utilicé esta app y me ha funcionado de maravillas, solucionó el problema con carritos abandonados a demás de que ha sido muy útil para lograr ventas en mi tienda online. El servicio al cliente por chat super efectivo

Incredible support and I really love how non-invasive this bot is while still being very engaging & helpful. it's a hard balance to strike and only time will tell but I feel like these guys have got it right. :-)

Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas:

Great App!
With many features for many devices.
Great help.
One of the best.
Very friendly.

Awesome! The support is top-notch and the user experience is friendly. Would definitely recommend it. Great experience with Tidio.

Great chat app! It seems like every time I log in, it's faster and there are new features! They seriously update every 2-3 days, and their customer service is excellent. Just drop them any suggestion you may have and you'll probably see it live in a week or two -- they're seriously that awesome! We definitely won't be going back to any other chat service. :)

Tidio platform has transformed our support process. Its AI resolves up to 70% of issues swiftly, offering quick solutions to common queries. The conversational AI is impressively accurate and responsive.

What sets Tidio apart is its perfect balance of automation and human touch. The live chat and helpdesk features provide personalized assistance when needed. The user-friendly interface and insightful analytics enhance our support operations.

Tidio is a game-changer, streamlining customer service while ensuring satisfaction. It's an essential tool for businesses aiming to enhance their support experience.