Tidio Live Chat & AI Chatbots , 1.852 değerlendirme
Hassaslaştır
-
Puana göre
Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!
Thank you for reviewing our app! :)
It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.
Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris
This is really a good app for managing customer support. There are many free features of this app that are helpful for merchants. Planning to make a review video on this app.
Thanks to the Tidio team for building such an app.
Hi there! We really appreciate the time you took to write such a kind review. We're happy to see you enjoy using our app and we'll be looking forward to seeing the video review! :)
Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.
Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at support@tidio.net if you'd like to discuss all the available options. Chris
I think Tidio's a great app, its easy to use and very convenient as they've made it possible to connect Facebook messenger and Instagram direct to the app. Kate from the support team was quick to respond and was very helpful.
Thank you so much for such a kind review! We will make sure to pass it to Kate and let her know that she did a great job :)
LOVE THIS APP, love how u can integrate it on the phone and mac app so you never miss a message.. can also hook it up with email and fb messanger.. all while is 100% free ? WOW .
We do our best to offer a good Free Plan with the essential features available so that anyone can begin growing their business with Tidio! Glad you love it! :)
A good chat app with friendly and very helpful support. Been using this for some time and the feature list keeps expanding. There is still room for improvement (I would like a chat bulk export facility) but it is good value for money. I've asked if they can provide a bulk export for me and they have escalated my case. If they provide it I will come back and upgrade my rating from 4* to 5* ...
Thanks also go to Arek for comprehensive and patient support.
Hi there! Thank you very much for your review :) Your feedback means a lot to us. Please let us know if you have any ideas on how we could improve our app. We'd love to hear them! Chris
Great app, always works as intended with good support. Never had any issues with it and really helps answering customers quickly.
Hello!
Thank you so much for your great review, we are really happy to read that you've enjoyed Tidio so far, we will continue working to make your experience even better. :)
Daniel
I was having a little difficulty figuring operating this app. I contact Tidio chat support and their response time was extremely quick. Ian was very helpful. Thank you
Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Remember that you can always have a look at our help center on https://help.tidio.com/ or reach out to our staff :) Should you have any other issues or questions just let us know.
Pretty easy to use, flexible and fun in some way. Great tools which make work easier.
Superb support, talked with Arek and next day with José, both of them really helpful. Helped me find a solution in minutes.
Thank you so much for your review. It means a lot to us when a service we work on day by day brings some fun too! [Arek and José say Cheers ;)]