Tidio ‑ Live Chat & Chatbots

An all-in-one customer experience solution with live chat, chatbots, and multichannel communication.

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

• Talk to your visitors on live chat – quickly solve problems and sell proactively
• Use pre-made chatbot strategies to solve problems and increase sales
• Preview carts, check order history, and recommend products directly in the chat
• Add Tidio to your Shopify store in 30 seconds – just click Add App
• Manage and resolve customers' requests with a simple ticketing system