Tidio Live Chat & AI Chatbots

Name: Tidio Live Chat & AI Chatbots
Brand: TIDIO LLC
Rating: 4.6 (1857 reviews)

Piano gratuito disponibile

Valutazione (4,6)

Recensioni

1.857

Sviluppatore

TIDIO LLC

Vedi il negozio demo

Automatically solve customer questions with Tidio's AI, Lyro

Manage and resolve requests with a simple live chat and helpdesk

Get more loyal customers with sales and support automation

Connect your Instagram, Messenger, Live chat, and email inboxes

Elementi chiave

Popolare tra le attività come la tua

Con sede negli Stati Uniti

Ideale per il tuo negozio

Funziona con i temi più recenti

Informazioni sull’app

Lanciata

14 luglio 2014

Lingue

Inglese. Tedesco. Francese. Italiano. Portoghese (Brasile) e Spagnolo

Categorie

Chat , Gestione ticket assistenza

Funziona con

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Talk to your visitors on live chat – quickly solve problems and sell proactively
Work alongside our Lyro AI bot to automatically solve your customers' questions
Preview carts, check order history, and recommend products directly in the chat
Add Tidio to your Shopify store in seconds – just click Add App
Manage and resolve customers' requests with a simple ticketing system

Prezzi

Free

Gratis

Live Chat - conversations with 50 users
Flows: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 /mese

o a $290/anno con un risparmio del 17%

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

Flows

$29 /mese

o a $290/anno con un risparmio del 17%

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

Lyro AI Chatbot

$39 /mese

o a $390/anno con un risparmio del 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

Free

Gratis

Live Chat - conversations with 50 users
Flows: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 /mese

o a $290/anno con un risparmio del 17%

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

Flows

$29 /mese

o a $290/anno con un risparmio del 17%

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

Lyro AI Chatbot

$39 /mese

o a $390/anno con un risparmio del 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

1.857 recensioni

Valutazione complessiva

4,6

Numero di recensioni per livello

Il 88% delle recensioni ha 5 stelle
1.638
Il 6% delle recensioni ha 4 stelle
109
Il 1% delle recensioni ha 3 stelle
24
Il 2% delle recensioni ha 2 stelle
29
Il 3% delle recensioni ha 1 stelle
57

5 maggio 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room

Stati Uniti

Circa 5 anni di utilizzo dell’app

TIDIO LLC ha risposto 7 maggio 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

6 maggio 2024

Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner

BellMar Ranch and Gardens

Canada

12 mesi di utilizzo dell’app

8 aprile 2024

更新之后跟屎一样

OSITO Oxygen Concentrator

Cina

Oltre un anno di utilizzo dell’app

28 febbraio 2024

Servicio rápido y resolutivo

THE-ARE

Spagna

Oltre 6 anni di utilizzo dell’app

4 aprile 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs

Irlanda

3 mesi di utilizzo dell’app

TIDIO LLC ha risposto 9 aprile 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

Tutte le recensioni