Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Prezzi
Piano gratuito disponibile. Prova gratuita disponibile.
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Funziona con i temi più recenti
Valutazione
4,6 (1.869)
Sviluppatore
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! altro
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Funziona con i temi più recenti

Lanciata

14 luglio 2014

Lingue

Inglese. Tedesco. Francese. Italiano. Portoghese (Brasile) e Spagnolo

Categorie

Funziona con

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Prezzi

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /mese

o a $290/anno con un risparmio del 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Flows

$29 /mese

o a $290/anno con un risparmio del 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Lyro AI Chatbot

$39 /mese

o a $390/anno con un risparmio del 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /mese

o a $290/anno con un risparmio del 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Flows

$29 /mese

o a $290/anno con un risparmio del 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Lyro AI Chatbot

$39 /mese

o a $390/anno con un risparmio del 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (1.869)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 28 maggio 2024

I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
Stati Uniti
Circa 2 mesi di utilizzo dell’app
TIDIO LLC ha risposto 15 aprile 2024

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

5 maggio 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
Stati Uniti
Circa 5 anni di utilizzo dell’app
TIDIO LLC ha risposto 7 maggio 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

5 giugno 2024

Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.

White Lily Couture
Australia
2 mesi di utilizzo dell’app
TIDIO LLC ha risposto 11 giugno 2024

Thank you! We're doing our best to be always there to assist our customers :)

27 febbraio 2024

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
Albania
6 mesi di utilizzo dell’app
TIDIO LLC ha risposto 29 febbraio 2024

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

4 aprile 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
Irlanda
3 mesi di utilizzo dell’app
TIDIO LLC ha risposto 9 aprile 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

Assistenza

TIDIO LLC può rispondere a qualsiasi domanda riguardo Tidio Live Chat & AI Chatbots.

Sviluppatore

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Risorse

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