Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Prijs
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Werkt met de nieuwste thema's
Beoordeling
4,6 (1.930)
Ontwikkelaar
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer ... meer
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

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Vertaling weergeven
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Werkt met de nieuwste thema's

Talen

Engels, Duits, Frans, Italiaans, Portugees (Brazilië), en Spaans

Deze app is niet vertaald in het Nederlands

Werkt met

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

Prijs

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /maand

of $290/jaar en bespaar 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Flows

$29 /maand

of $290/jaar en bespaar 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Lyro AI Chatbot

$39 /maand

of $390/jaar en bespaar 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (1.930)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
30 januari 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Performance Vet Supply
Verenigde Staten
Bijna 2 jaar gebruiken de app
TIDIO LLC heeft geantwoord 14 februari 2025

Thank you so much for your kind words!

7 februari 2025

I have consistently encountered issues with the system:

If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.

Spell check and grammar check do not work.

Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...

Carbon Factory
Verenigd Koninkrijk
9 maanden gebruiken de app
Bewerkt 25 november 2024

Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...

DOG & CO.
Verenigde Staten
Meer dan 4 jaar gebruiken de app
TIDIO LLC heeft geantwoord 25 november 2024

I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...

29 januari 2025

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
Verenigde Staten
Meer dan 5 jaar gebruiken de app
TIDIO LLC heeft geantwoord 11 februari 2025

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...

12 december 2024

Works great, glitches sometimes but its fine. It is extremely user friendly

LEVIDE
Verenigde Staten
Ongeveer een jaar gebruiken de app
TIDIO LLC heeft geantwoord 17 december 2024

Thank you so much for this feedback!

Ondersteuning

App-ondersteuning aangeboden door TIDIO LLC.

Of ga naar hun ondersteuningsportaal

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Ontwikkelaar

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Geïntroduceerd

14 juli 2014

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