Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Plano gratuito disponível. Pode haver cobranças adicionais.
Classificação (4,7)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América
Construído para o seu negócio
  • Funciona com os mais recentes temas

Sobre esta aplicação

Lançada

14 de julho de 2014

Idiomas

inglês, alemão, francês, italiano, português (Brasil)e espanhol

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! mais
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Preços

Free

Instalação gratuita

The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$25/mês

ou $250/ano e poupe 17%

Additional operator seat from $25per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$29/mês

ou $290/ano e poupe 17%

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 2,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$394/mês

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Free

Instalação gratuita

The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$25/mês

ou $250/ano e poupe 17%

Additional operator seat from $25per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$29/mês

ou $290/ano e poupe 17%

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 2,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$394/mês

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

1 751 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
6 de outubro de 2023

I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.

Tortuga Games
Geórgia
Over 3 years usando a aplicação
4 de outubro de 2023

Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well.

Highly recommend.

THE RUG DISTRICT CA
Canadá
Over 4 years usando a aplicação
13 de outubro de 2023

We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).

viltspecialist.nl
Países Baixos
About 2 years usando a aplicação
22 de setembro de 2023

Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.

Alignmed
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por TIDIO LLC 25 de setembro de 2023

Thank you. We’re thrilled that you were satisfied with our services. Your feedback is appreciated!

6 de outubro de 2023

This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!

TableTime
Reino Unido
About 1 year usando a aplicação

Sobre esta aplicação

Lançada

14 de julho de 2014

Idiomas

inglês, alemão, francês, italiano, português (Brasil)e espanhol

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Construído por TIDIO LLC

Sobre TIDIO LLC

Avaliação média de 4,7

A criar aplicações para a App Store Shopify há 9 anos

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Assistência

Enviar uma mensagem

support@tidio.net

Este programador não oferece assistência direta em Português (portugal).

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