Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Plano gratuito disponível
Classificação (4,6)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América
Construído para o seu negócio
  • Funciona com os mais recentes temas

Sobre esta aplicação

Lançada

14 de julho de 2014

Idiomas

inglês, alemão, francês, italiano, português (Brasil)e espanhol

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! mais
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Preços

Free

Gratuito

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 / mês

ou $290/ano e poupe 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 / mês

ou $290/ano e poupe 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 / mês

ou $390/ano e poupe 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Free

Gratuito

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 / mês

ou $290/ano e poupe 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 / mês

ou $290/ano e poupe 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 / mês

ou $390/ano e poupe 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

1 857 avaliações

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de fevereiro de 2024

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
Albânia
6 months usando a aplicação
Questão respondida por TIDIO LLC 29 de fevereiro de 2024

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

5 de maio de 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
Estados Unidos
About 5 years usando a aplicação
Questão respondida por TIDIO LLC 7 de maio de 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

10 de abril de 2024

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
Estados Unidos
9 days usando a aplicação
Questão respondida por TIDIO LLC 15 de abril de 2024

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

4 de abril de 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
Irlanda
About 1 month usando a aplicação
Questão respondida por TIDIO LLC 9 de abril de 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

22 de fevereiro de 2024

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
Estados Unidos
About 1 month usando a aplicação

Sobre esta aplicação

Lançada

14 de julho de 2014

Idiomas

inglês, alemão, francês, italiano, português (Brasil)e espanhol

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Construído por TIDIO LLC

Sobre TIDIO LLC

Avaliação média de 4,6

A criar aplicações para a App Store Shopify há 10 anos

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Assistência

Enviar uma mensagem

support@tidio.net

Este programador não oferece assistência direta em Português (portugal).

Mais aplicações como esta

4,3 de 5 estrelas 694 total de avaliações Avaliação gratuita disponível
Support made simple and scalable.
5,0 de 5 estrelas 208 total de avaliações Plano gratuito disponível
Live chat app. Live chat helpdesk inbox for customer support
4,9 de 5 estrelas 734 total de avaliações Plano gratuito disponível
Drive sales with Facebook Instagram,WhatsApp,Email,Help Center