Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Fiyatlandırma
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
Öne çıkanlar
Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
En yeni temalarla çalışır
Puan
4,6 (1.932)
Geliştirici
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! daha fazla
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
Öne çıkanlar
Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
En yeni temalarla çalışır

Diller

İngilizce, Almanca, Fransızca, İtalyanca, Portekizce (Brezilya)ve İspanyolca

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me

Fiyatlandırma

Free

Ücretsiz

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /ay

veya yılda $290 ödeyin ve %17 tasarruf edin

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 günlük ücretsiz deneme

Flows

$29 /ay

veya yılda $290 ödeyin ve %17 tasarruf edin

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 günlük ücretsiz deneme

Lyro AI Chatbot

$39 /ay

veya yılda $390 ödeyin ve %17 tasarruf edin

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 günlük ücretsiz deneme

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

Değerlendirmeler (1.932)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
25 Kasım 2024 tarihinde düzenlendi

Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A sleazy way to do business. 0/10 WOULD NOT RECOMMEND.

UPDATE : We reached out previously about why we were getting the scare-tactic "services stopped working" emails and were not told then that we could optimize our "subscription so you can focus solely on chat." Nope. We just kept receiving them. This is too little, too late. Your scare-tactic upselling is is the reason that we cancelled and NO WAY are we going back, this is much too little much too late. Beware of this from the start if you use this app.

DOG & CO.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
TIDIO LLC yanıt 25 Kasım 2024

I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, your flows were triggering for every visitor, which quickly consumed your quota. By fine-tuning these flows or disabling them for your store, this issue can be resolved. Someone from our team is already reaching out to help you.

Olek - Tidio

28 Ekim 2024

every store needs a chat function and this one is great with good support

Anhem
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
TIDIO LLC yanıt 6 Kasım 2024

Hello there, this review made our day!

31 Ekim 2024

I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.

Trevino Appliance
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
TIDIO LLC yanıt 6 Kasım 2024

Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.

6 Eylül 2024

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
TIDIO LLC yanıt 23 Eylül 2024

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

1 Eylül 2024

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 5 yıl
TIDIO LLC yanıt 2 Eylül 2024

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

Destek

TIDIO LLC, Tidio Live Chat & AI Chatbots hakkındaki tüm sorularınızı yanıtlayabilir.

Geliştirici

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Kaynaklar

Bu geliştirici doğrudan Türkçe destek sunmuyor.

Yayınlanma

14 Temmuz 2014

Buna benzer diğer uygulamalar

4,3 5 yıldız üzerinden toplam 706 değerlendirme Ücretsiz deneme kullanılabilir
Support made simple and scalable.
5,0 5 yıldız üzerinden toplam 325 değerlendirme Ücretsiz plan mevcut
Live chat & FAQ app. Live chat inbox for customer chat support
4,9 5 yıldız üzerinden toplam 784 değerlendirme Ücretsiz plan mevcut
Convert with helpdesk,help center, Email inbox,WhatsApp,FB,Ins

Uygulama eklemek mi istiyorsunuz?

Shopify'ı 3 gün boyunca ücretsiz deneyin