Tidio Live Chat & AI Chatbots
Öne çıkan görsel galerisi
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
- Öne çıkanlar
- Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
- En yeni temalarla çalışır
Diller
İngilizce, Almanca, Fransızca, İtalyanca, Portekizce (Brezilya)ve İspanyolca
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.meKategoriler
Tüm özellikler
Gerçek zamanlı mesajlaşma
- Yapay zeka sohbet botu
- Canlı sohbet
- E-posta sohbeti
- Video çağrıları
- Sosyal medya
- Dosya yüklemeleri
- Çoklu dil
- Anlık bildirimler
- Aracı analizleri
Otomatik yanıtlar
- Sepet kurtarma
- İndirimler
- SSS
- Karşılama
- Hızlı yanıtlar
- Yukarı satış
- Anketler
Özelleştirme
- Renk ve yazı tipi
- Emojiler ve çıkartmalar
- Sohbet penceresi
- Çalışma saatleri
- Hoş geldiniz mesajları
- Sohbet düğmeleri
- Etiketleme
- Sohbet ataması
- Sohbet akışları
- Aracı avatarı
Kanallar
- E-posta
- Canlı sohbet
- Sohbet botu
- Sosyal medya
- Self servis
- İletişim formu
- SSS
İş akışı otomasyonu
- Otomatik yanıt
- Yanıt şablonları
- Yapay zeka yanıtları
- Bilet işlemleri
- Birleşik gelen kutusu
- Otomatik atama
- Kural tabanı tetikleyiciler
- Etiketleme
- Spam algılama
- Müşteri bildirimleri
- Geri bildirim anketleri
- Çoklu dil
- Analizler
- Raporlar
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Özelleştirme
Kanallar
İş akışı otomasyonu
Fiyatlandırma
Free
Ücretsiz
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /ay
veya yılda $290 ödeyin ve %17 tasarruf edin
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 günlük ücretsiz deneme
Flows
$29 /ay
veya yılda $290 ödeyin ve %17 tasarruf edin
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 günlük ücretsiz deneme
Lyro AI Chatbot
$39 /ay
veya yılda $390 ödeyin ve %17 tasarruf edin
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (1.909)
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!
Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)
I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help
Thank you for this amazing review! Arek is truly a gem!
Always a help. Thanks so much.
Thank you very much for your feedback!
Destek
TIDIO LLC, Tidio Live Chat & AI Chatbots hakkındaki tüm sorularınızı yanıtlayabilir.
Geliştirici
Kaynaklar
Bu geliştirici doğrudan Türkçe destek sunmuyor.
Yayınlanma
14 Temmuz 2014
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