Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

定价
提供免费套餐。 提供免费试用。
亮点
深受美国商家喜爱
适用于最新模板
评分
4.7 (1,925)
开发人员
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 更多
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

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亮点
深受美国商家喜爱
适用于最新模板

语言

英语, 德语, 法语, 意大利语, 葡萄牙语(巴西),以及 西班牙语

这款应用未翻译成简体中文

适配以下产品:

Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me

实时消息传送

AI 聊天机器人, 在线聊天, 通过电子邮件发送聊天内容, 视频通话, 社交媒体, 文件上传, 多语言, 推送通知, 代理分析

自动回复

弃购恢复, 折扣, 常见问题解答, 问候, 快速回复, 增销, 问卷调查

自定义

颜色和字体, 表情符号和贴纸, 聊天窗口, 营业时间, 欢迎消息, 聊天按钮, 标记, 聊天分配, 聊天流程, 代理头像

渠道

电子邮件, 在线聊天, 聊天机器人, 社交媒体, 自助服务, 联系表, 常见问题解答

工作流程自动化

自动回复, 回复模板, AI 回复, 票务, 统一收件箱, 自动分配, 基于规则的触发器, 标记, 垃圾邮件检测, 客户通知, 反馈问卷, 多语言, 分析, 报告

定价

Free

免费

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或 $290/年(可节省 17%)

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免费试用

Flows

$29 /月

或 $290/年(可节省 17%)

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免费试用

Lyro AI Chatbot

$39 /月

或 $390/年(可节省 17%)

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (1,925)

整体评分
4.7
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2024年10月28日

every store needs a chat function and this one is great with good support

Anhem
美国
3年多 人在使用应用
TIDIO LLC已回复 2024年11月6日

Hello there, this review made our day!

2024年10月31日

I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.

Trevino Appliance
美国
24天 人在使用应用
TIDIO LLC已回复 2024年11月6日

Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.

2024年9月6日

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
美国
1年多 人在使用应用
TIDIO LLC已回复 2024年9月23日

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

2024年9月1日

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
新西兰
大约5年 人在使用应用
TIDIO LLC已回复 2024年9月2日

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

2024年10月2日

Always a help. Thanks so much.

DUVET HOG
英国
大约4年 人在使用应用
TIDIO LLC已回复 2024年10月3日

Thank you very much for your feedback!

支持

TIDIO LLC 可以回答您关于 Tidio Live Chat & AI Chatbots 的任何问题。

开发人员

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

资源

此开发者不提供直接的简体中文支持。

推出日期

2014年7月14日

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