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Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
包含未翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语, 德语, 法语, 意大利语, 葡萄牙语(巴西),以及 西班牙语
这款应用未翻译成简体中文
适配以下产品:
- Zendesk
- Mailchimp
- Google Analytics
- Zapier
- Klaviyo
- Judge.me
定价
Free
免费
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /月
或 $290/年(可节省 17%)
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 天免费试用
Flows
$29 /月
或 $290/年(可节省 17%)
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免费试用
Lyro AI Chatbot
$39 /月
或 $390/年(可节省 17%)
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免费试用
评论 (1,930)
Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
I have consistently encountered issues with the system:
If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.
Spell check and grammar check do not work.
Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...
Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...
I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...
I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.
Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...
Works great, glitches sometimes but its fine. It is extremely user friendly
Thank you so much for this feedback!
支持
应用支持由 TIDIO LLC 提供。
或访问支持门户专题展示
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